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Niello BMW Elk Grove

Elk Grove, CA

4.8
665 Reviews
At Niello BMW Elk Grove, we're committed to providing excellent customer care and quality service to meet all of our customer's vehicle-related needs. If you're shopping for new BMW cars for sale, we have some excellent options you can choose from. At our dealership, you can explore the BMW 3 Series, the BMW X5, and the BMW X3 for sale in Elk Grove. We can walk you through every step of the car-buying process and ensure a completely stress-free and seamless experience. Our team of professionals is committed to meeting all of your needs, so whether you're shopping for a new BMW or interested in one of the pre-owned options from our used car dealership, you can expect an exceptional experience. The Niello BMW Elk Grove Difference When you choose our dealership, you'll be treated with the care and attention you deserve. Regardless of your budget, the experts in our finance center can create the right payment plan so you can enjoy all the benefits that come with BMW ownership at a price that meets your needs. Then, once you purchase your next vehicle, the skilled service technicians in our service center in Elk Grove, CA, can provide you with any services you need, from routine maintenance to service and repairs.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 665 reviews

October 05, 2023

My second time working with CJ on a car purchase, honestly wouldn’t go anywhere else or deal with anyone else. Second experience was just as great as the first! More

by witney.watson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Essex Salcido
Oct 12, 2023 -

Niello BMW Elk Grove responded

We are truly lucky to have CJ on our team here in Elk Grove and it's great to know that he made this purchase and your past purchase so great, Witney! If there are any automotive needs that we can lend a hand with in the future, please do not hesitate to reach out.

October 05, 2023

I can't imagine going to a different dealership or working with anyone other than CJ Phan. He treated me like a person. He is personable, easy to talk to, and he knows how to connect with his customer More

by alexisjones1001
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Niello BMW Elk Grove responded

Alexis, Thank you for taking the time to acknowledge CJ's great work! He is truly an all-star on our team here in Elk Grove and we're glad to know that he made your recent experience with us a 5-star one. We will make sure to let him know that you mentioned him. Happy driving!

October 04, 2023

Marcos did an amazing job coordinating my service, securing a loaner for me and ensuring a thorough job was done on my body repair. More

by MINDYROONI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Niello BMW Elk Grove responded

Thank you for taking the time to leave us a review, Mindy! We're glad that Marcos was able to step in and ensure you received a loaner and that your body repair was done thoroughly. If any questions or concerns come up in the future, we're here to help!

September 28, 2023

Great vehicle at an excellent price. I look forward to recommending your dealership to my friends. More

by TONY.POLITO
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Niello BMW Elk Grove responded

We're thrilled to hear that you're happy with your purchase, Tony! We appreciate your recommendation and our our team is here for you if any questions come up along the way.

September 24, 2023

Niello BMW is the best place to buy and have your BMW serviced. The people there are what makes it great. Ed in sales, Bob, Monica, and Jaret in service, Vanessa, Mark, and Noah in parts treat you with c More

by KHOFFECKER
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian
Sep 27, 2023 -

Niello BMW Elk Grove responded

This is what we love to hear! Everyone that you mentioned in your review is truly an all-star on our team here in Elk Grove. Thank you for taking the time to share your experience with us!

September 23, 2023

My rep. Really took the time to listen to my concerns and addressed everything I needed More

by CHANCHAN1098
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos service.
Sep 27, 2023 -

Niello BMW Elk Grove responded

So glad that Marcos was able to listen to your concerns and ensure that everything was addressed. We will make sure he sees your review. Thank you!

September 13, 2023

Brandon was an awesome guy, and very surprised how honest and truthful he was during the entire transaction. Yes, he was new but his honesty and help exceeded my expectation, and I will send a friend and fam More

by REZAGUIBACHIR380
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Brandon Le
Sep 27, 2023 -

Niello BMW Elk Grove responded

Thanks for your positive review! I'm glad you had such a great experience working with Brandon, and I'll let him know how much you appreciated his honesty and transparency. That said, I noticed that we didn't meet your five-star expectations on trade-in experience and purchase time. Please reach out if you'd like to provide more feedback so that we can provide an even better experience next time. Paul Suchanek General Manager 916-687-9000

September 10, 2023

5th time trying to submit review through this website. Nothing against EG BMW. They are great and first time BMW owner and will return. More

by Robbie123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Essex Salcido
Sep 13, 2023 -

Niello BMW Elk Grove responded

Robbie, We're sorry that you struggled to submit your review via DealerRater, but we do appreciate that you still took the time to do it. We hope you are absolutely loving your BMW so far, please do not hesitate to reach out to us if there is anything we can lend a hand with in the future!

September 09, 2023

Good online buying experience. The NielloGo team went above and beyond to answer all my questions and make sure the vehicle was a great fit for me. More

by CASEY.PERSSON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kristen Long, Dennis Gingrich
Sep 13, 2023 -

Niello BMW Elk Grove responded

We're so glad you had a positive experience using NielloGo, Casey! We're thrilled to know that Kristen and Dennis went above and beyond to find you a vehicle that was a great fit. Happy driving!

September 08, 2023

Niello Elk Grove has always had a "Customer First" way of doing business. From sales to service they are the best. More

by JOHN SHOOK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Niello BMW Elk Grove responded

John, We're thrilled to know that you recognize our customer-first mentality here at Niello BMW Elk Grove! Your kind words and acknowledgement are so appreciated. Please let us know if there is anything we can lend a hand with in the future!

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