Niello BMW Elk Grove

Geof was patient and took time to provide excellent service. His expertise on BMW was immensely helpful. He is someone I would recommend highly to friends and family who are in the market for a BMW. service. His expertise on BMW was immensely helpful. He is someone I would recommend highly to friends and family who are in the market for a BMW. More

I have had several types of cars in my life time but BMW feels like FAMILY!!! Everyone is so kind and willing to help because they want my experience to be the best which means so much since this is my 1st feels like FAMILY!!! Everyone is so kind and willing to help because they want my experience to be the best which means so much since this is my 1st BMW. I am so big on great customer service but this has been a top tier experience from start to finish. Ed was soooo kind and even if i dont know how to do something on my BMW, he assures me that he is a text or call away. BMW has stolen my heart!!!! #BMWISTHEGOAT More

Great service. Very helpful and nice. Things went smoothly. Dealership overall was very accommodating. Would recommend. Very helpful and nice. Things went smoothly. Dealership overall was very accommodating. Would recommend. More

Amazing service and really able to answer all the questions that we had. They asked all the right questions so that we came home with a car we love! questions that we had. They asked all the right questions so that we came home with a car we love! More

Very easy experience. Kept to their word. Followed up and fixed very minor issues after the delivery. Would purchase from them again. Kept to their word. Followed up and fixed very minor issues after the delivery. Would purchase from them again. More

Travis was the best and I will buy all my cars from him at Niello! at Niello! More

I had an exceptional experience purchasing my truck from Elk Grove BMW, even though I bought it online. From start to finish, Tom, the salesman, was knowledgeable, patient, and extremely helpful. He ma from Elk Grove BMW, even though I bought it online. From start to finish, Tom, the salesman, was knowledgeable, patient, and extremely helpful. He made sure I had all the information I needed to make an informed decision, and there was never any pressure. Tim, the manager, was equally amazing—he worked with me to ensure I got the best deal possible and handled everything professionally. Both Tom and Tim displayed outstanding ethics, and I could tell they were genuinely committed to providing a transparent and trustworthy experience. Despite buying the truck remotely, the process was smooth, and I couldn’t be happier with my purchase. Elk Grove BMW is a dealership that you can truly trust, and I highly recommend them to anyone looking for a hassle-free, honest car-buying experience. 5 stars all the way! More

This dealership service is unmatched! I will always come back, these guys were great! CJ & Tom Hamid were amazing throughout the process, I couldn’t have asked for anyone better. I will always come back, these guys were great! CJ & Tom Hamid were amazing throughout the process, I couldn’t have asked for anyone better. More

D.W. Was great. I drove long distances just to buy from him. Your financial guys are extremely aggressive in selling extras, and made the experience far less appealing. him. Your financial guys are extremely aggressive in selling extras, and made the experience far less appealing. More

Dealer is unscrupulous. They refused to change brakes when it was under warranty. After it was out of warranty, Bob stated it needs to be replaced. When confronted about They refused to change brakes when it was under warranty. After it was out of warranty, Bob stated it needs to be replaced. When confronted about it, he stated he didn’t mean now. I do NOT recommend this place. More