Niello BMW MINI

Great experience and would highly recommend for others looking to purchase BMW in the Sacramento area. looking to purchase BMW in the Sacramento area. More

Everyone was friendly and professional. Love Paul and would by cars through him again and again. Love Paul and would by cars through him again and again. More

I love the dealership owners. They were clients of mine. Lisa Niello my friend. I went in knowing what I wanted. When Jaime showed me the card the first one was it. The only They were clients of mine. Lisa Niello my friend. I went in knowing what I wanted. When Jaime showed me the card the first one was it. The only person I remember is Jaime in Mini sales was right on . He went over and above. I sold myself saw what I wanted and Jaime followed me step by step with the sale. Every detail even let me call him after hours if I had questions. I would buy another car because of him. I realize that there’s a price in that car and he could do so much. I didn’t care for when it was time for signing three to five men came one right after the other to sign here sign there within a couple hours. At that point Jaime had done his job. I felt like the other men wanted my signature on everything really not explaining. The exception the very lady who was working out the financing very humble sat and talked about the car. The others like car salesman. With the exception of the Lisa N. and Jaime I wouldn’t would not do again. I also love Mini’s no choice. I really hope that you push Jaime up the ladder he’s a gem and he went overboard for me. I also was amazed at meeting Mr. Genius after the sale. I actually would like him back. He did give me his number if I can find it in all the signing process. A young smart kid who pointed the important things on my car. Well, that’s what I have to say. I really hope you keep Jaime in mind for promoting you would be making a GOOD move! Thank you Josey H. More

Everyone was friendly and professional. Disappointed there was tire damage not reported as minor damage on the carfax report. Texted Tahere. Didn't hear back Disappointed there was tire damage not reported as minor damage on the carfax report. Texted Tahere. Didn't hear back More

Everyone has been wonderful that we’ve dealt with. Tahir was great, very communicative, and he simplified the buying process for us. Since then we’ve come in for service and training, and everyone has Tahir was great, very communicative, and he simplified the buying process for us. Since then we’ve come in for service and training, and everyone has been great. More

I can’t imagine a better customer experience than what we had with Fatima Fonseca. She was the overwhelming factor in our decision to buy from Niello BMW. The car is also amazing. had with Fatima Fonseca. She was the overwhelming factor in our decision to buy from Niello BMW. The car is also amazing. More

a very response and great team; i highly reccomend justin in sales and erika in financing. john in sales as well, was a very great individual. i got a beautiful car, from another state... and traded my o in sales and erika in financing. john in sales as well, was a very great individual. i got a beautiful car, from another state... and traded my older bmw as well, to them./ all in all, i would do it again and love my car. More

Hello, I had a wonderful experience my salesperson was John. He went above and beyond he knew exactly what I was looking for. Definitely geared for management his professionalism at such a young age is John. He went above and beyond he knew exactly what I was looking for. Definitely geared for management his professionalism at such a young age is outstanding. More

This dealership it the place to go if you want to be treated like family, spoken to like a friend, respected as a customer. William the sales manager went above and beyond to ensure satisfaction. His treated like family, spoken to like a friend, respected as a customer. William the sales manager went above and beyond to ensure satisfaction. His attention to details places the dealership at the top of the game. No pressure just pleasure. 5⭐️ More

Tahir was very professional and personable during the whole trade in process. He definitely deserves 5 stars. I took off one star for the dealership because there were difficulties with the finance depa whole trade in process. He definitely deserves 5 stars. I took off one star for the dealership because there were difficulties with the finance department both times I have worked with Niello. The first time, being overcharged on the agreed down payment that I had to return to the dealership for a refund and the second time an oversight on reporting the payoff to BMW financial services that prompted me to return to the dealership to request a refund for overpayment again. I only took off one star because on both occurrences they quickly remedied the issues. More