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Niello BMW MINI
Sacramento, CA
533 Reviews
Serving the Sacramento area, Niello BMW Sacramento, located at 2020 Fulton Ave in Sacramento, CA, is your premier retailer of new and pre-owned vehicles. Our dedicated sales staff and top-trained technicians are here to make your vehicle shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal vehicle today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 533 reviews
November 17, 2023
Great service from Fatima and Creed! Communication was on point and was very helpful. I would recommend Neillo. Communication was on point and was very helpful. I would recommend Neillo. More
by PHILHEINRICH
Verified Customer
November 15, 2023
Waiting for a refund from my trade in cars last payment, which I wasn’t supposed to pay Mini financial states no over payment & Neillo won’t return my phones calls or email to explain how this happened. which I wasn’t supposed to pay Mini financial states no over payment & Neillo won’t return my phones calls or email to explain how this happened. It was something we discussed before I signed lease papers on the new car. Very disappointed, very unprofessional. More
by ISLANDGIRL2U
Employees Worked With
Fernanda Martinez, Robby Cochran
November 14, 2023
I purchased a 2017 BMW 530i from Niello Sacramento in March 2021. The car only had 17,000 miles and I paid $32K ($60K new in 2017). It's like having a new car for 1/2 the price. It's truly a WONDERFUL ca March 2021. The car only had 17,000 miles and I paid $32K ($60K new in 2017). It's like having a new car for 1/2 the price. It's truly a WONDERFUL car to drive with a smooth, quiet ride. Here it is 2 years later and I had questions about tire warrantee and CARFAX. Ryan was helpful and knowledgeable. He answered my questions and emailed the CARFAX. Ryan has an excellent attitude and was a pleasure to work with. More
by JBShilling
Employees Worked With
November 14, 2023
Overall satisfied with the purchase experience. One improvement that can be made in the future is if the team members can be more responsive to potential buyers requests. Especially buyers from out One improvement that can be made in the future is if the team members can be more responsive to potential buyers requests. Especially buyers from out-of-town who had to rely on email/text or phone calls for communications. More
by YC
Employees Worked With
David Sotomayor, Moe Sulman, Shane Weirick, Louis Phan
November 13, 2023
Excellent customer service and support, regular communication and updates during the process of ordering and receiving the new vehicle communication and updates during the process of ordering and receiving the new vehicle More
by Jimenez_mjb
November 12, 2023
Great personalized customer focused service, Dalton worked hard to find us exactly what we wanted! worked hard to find us exactly what we wanted! More
by JillB
November 11, 2023
Fatima was great! Definitely made the buying experience awesome 10/10. Looking forward to next buying experience Definitely made the buying experience awesome 10/10. Looking forward to next buying experience More
by cusineropo
Employees Worked With
November 08, 2023
Honest, caring & reputable with personality. They have earned my loyalty. They are amazing! Shane & Dalton They have earned my loyalty. They are amazing! Shane & Dalton More
by Dformichi
November 08, 2023
Dalton was great, but the dealership has issues in following through with requests. The ball was dropped several times, but my salesman (Dalton) came to the rescue. following through with requests. The ball was dropped several times, but my salesman (Dalton) came to the rescue. More
by divabyday
November 08, 2023
Fatima was awesome! !! Very professional, incredibly knowledgeable and super friendly. I will highly recommend her. !! Very professional, incredibly knowledgeable and super friendly. I will highly recommend her. More
by Mimi
