Justin Watts

I had a great experience at Niello BMW. The team was professional, attentive, and treated us with respect throughout the entire purchase process. It was a straightforward, positive transact The team was professional, attentive, and treated us with respect throughout the entire purchase process. It was a straightforward, positive transaction handled with real care. More

by Raymond Verified Customer Verified Customer

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I'm not sure who Curtis is but if he works at the BMW MINI he deserves 5 stars. MINI he deserves 5 stars. More

by MISSJHAHN Verified Customer Verified Customer

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Easy to work with and GREAT customer service. Would recommend them to anyone I know. Would recommend them to anyone I know. More

by NIK6 Verified Customer Verified Customer

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Fatima was great. Don’t get the red carpet delivery we have experienced in the past. Finance department unwilling to correct a mistake after the deal closed. Would hav Don’t get the red carpet delivery we have experienced in the past. Finance department unwilling to correct a mistake after the deal closed. Would have cost them $220 We didn’t haggle on the price of our trade in or purchase price won’t be going back to them. I’ve purchased/leased 7 BMWs I traded in a 2023 M4 completion and they have it listed for $15k over what they gave me for trade in value Update to review The GM reached out to me and told me they would be taking care of the fee that they originally declined to pay. I am happy that they handled this issue quickly and professionally More

by RHONDABECK Verified Customer Verified Customer

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We were very impressed with the entire process, from the minute we walked onto the lot to driving home that evening with our new car. Best experience we’ve ever had when buying a car. minute we walked onto the lot to driving home that evening with our new car. Best experience we’ve ever had when buying a car. More

by ADOPTSHELTERDOGS49 Verified Customer Verified Customer

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Everyone was friendly and professional. Love Paul and would by cars through him again and again. Love Paul and would by cars through him again and again. More

by MATT.TRAYLOR Verified Customer Verified Customer

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I love the dealership owners. They were clients of mine. Lisa Niello my friend. I went in knowing what I wanted. When Jaime showed me the card the first one was it. The only They were clients of mine. Lisa Niello my friend. I went in knowing what I wanted. When Jaime showed me the card the first one was it. The only person I remember is Jaime in Mini sales was right on . He went over and above. I sold myself saw what I wanted and Jaime followed me step by step with the sale. Every detail even let me call him after hours if I had questions. I would buy another car because of him. I realize that there’s a price in that car and he could do so much. I didn’t care for when it was time for signing three to five men came one right after the other to sign here sign there within a couple hours. At that point Jaime had done his job. I felt like the other men wanted my signature on everything really not explaining. The exception the very lady who was working out the financing very humble sat and talked about the car. The others like car salesman. With the exception of the Lisa N. and Jaime I wouldn’t would not do again. I also love Mini’s no choice. I really hope that you push Jaime up the ladder he’s a gem and he went overboard for me. I also was amazed at meeting Mr. Genius after the sale. I actually would like him back. He did give me his number if I can find it in all the signing process. A young smart kid who pointed the important things on my car. Well, that’s what I have to say. I really hope you keep Jaime in mind for promoting you would be making a GOOD move! Thank you Josey H. More

by JOSEYSCLIP Verified Customer Verified Customer

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Extremely professional and excellent experience. Everyone was accommodating, straightforward, and transparent. I got an amazing BMW at a great price. Niello rocks! Everyone was accommodating, straightforward, and transparent. I got an amazing BMW at a great price. Niello rocks! More

by OLDHAM79 Verified Customer Verified Customer

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Billy Bonner, Justin Watts, finance, and Andrew Kemp were outstanding in the following; service over the last 16 years (Andrew Kemp), proactive in finding the right vehicle, attentive to my time and finance outstanding in the following; service over the last 16 years (Andrew Kemp), proactive in finding the right vehicle, attentive to my time and finance requests. After 10+ years and 6+ units, Niello is my only stop when replacing my vehicles. Gary Carroll remains a friend to this day. He was my original sales representative. More

by RTINNEYTSSI Verified Customer Verified Customer

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i thought Niello was different, but it was typical dealership experience as you would expect. cheesy, pushy and not great communicators. they also stated the vehicle i purchased was leased by their "C dealership experience as you would expect. cheesy, pushy and not great communicators. they also stated the vehicle i purchased was leased by their "CFO" for 9 months. however, when i got the vehicle, 10 different phones were connected to the bluetooth indicating it was obviously not driven by a single leasee, but was more like a loaner, which they lied about after i asked clearly if it was a loaner. More

by FARHAN Verified Customer Verified Customer

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