Creed Cate

I chose to buy my new MINI from Niello over 2 other dealerships that also had a model I wanted because of my loyalty over the years to the dealership, and to Creed himself. dealerships that also had a model I wanted because of my loyalty over the years to the dealership, and to Creed himself. More

by PBOFFY2 Verified Customer Verified Customer

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We had an awesome experience and felt very comfortable with the process. It was our second Mini from Niello and we will definitely be back for our next one. with the process. It was our second Mini from Niello and we will definitely be back for our next one. More

by GEORGEUNPINGCO Verified Customer Verified Customer

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Creed was super helpful recording videos and answering all my questions. It was very much appreciated since I live several hours from the dealership. all my questions. It was very much appreciated since I live several hours from the dealership. More

by PHIL.WEBB Verified Customer Verified Customer

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They are truly wonderful—always kind and ready to help during the whole purchase process. during the whole purchase process. More

by YW Verified Customer Verified Customer

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Ivan Vera was the main person who worked with us. Very friendly and helpful. The same is true of Creed. He was great. Very friendly and helpful. The same is true of Creed. He was great. More

by MOLYNEUX73 Verified Customer Verified Customer

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This dealership really seems to know their BMW’s. No pushy sales people either. If you’re looking for a BMW, go here! No pushy sales people either. If you’re looking for a BMW, go here! More

by CASANDERSN Verified Customer Verified Customer

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Creed and Curtis did a great job at Neillo BMW. They were easy to connect with and pleasant to work with. . They were easy to connect with and pleasant to work with. . More

by DSPT Verified Customer Verified Customer

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Great dealership. Fun, knowledgeable, professional. This is my second car from them. Will use them for my next car Fun, knowledgeable, professional. This is my second car from them. Will use them for my next car More

by SPIDERMANSMOM Verified Customer Verified Customer

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Billy Bonner and Creed Cate were Outstanding! Professional, competent, courteous, knowledgeable. The post-sale add-on visit was less so. The following is my note to Billy Bonner on Apr. 28, Professional, competent, courteous, knowledgeable. The post-sale add-on visit was less so. The following is my note to Billy Bonner on Apr. 28, shortly after that meeting: "I write because, on reading the descriptions of the four package plans I bought at the post-sale, add-on visit, being the “Ultimate Care +, Hydro-Ramic Plan, Paintless Dent and Tire & Wheel, totaling some $4,300, I’ve got these questions: 1) I was told that, “In 2017, BMW stopped doing any maintenance on its vehicles, other than changing the oil.” Ergo, I’d need to spend $1,300 on the ‘Ultimate Care+” plan, to avoid having to pay for any of the routine maintenance items (that I’m obligated to do during the lease). Really? They’ll "only change the oil?" They won’t put in a new oil filter or change the air filter? Or check the fluids in the battery, transmission, universal joint, radiator? ‘Won’t check the tire pressure/look for leaks? Clean any cabin air filter(s)? I’ve driven BMW’s for almost 40 years ('86 635csi, '01 X-5, '22 M850), and they’ve always received this and more maintenance, without extra charge. Having to buy this additional coverage for another $1,300 makes no sense. 2) Diane told me that, to ensure that the exterior paint would remain “nice and shiny,” I’d need to buy the Hydro-Ramic Plan. The “Plan” states damages such as “prematurely fade, oxidize or otherwise reflect a deterioration,” are covered if caused by: “sun exposure, acid rain, bird droppings, tree sap, water spotting, humidity, dirt, weather, detergents, hard water, magnesium, sand abrasion, calcium chloride (except as limited on the reverse side, which sets forth all the exceptions/ exclusions to the coverage). Really?? We live a long way from acid rain, magnesium, calcium chloride or sandstorms, and I garage my car. It seems a stretch to say the factory-applied paint job on the hundred-thousand-dollar+ car won’t remain “shiny” without spending this additional $1,300. Also, as to protecting the car seats against stains from “blood, urine, mold or mildew," the chance of any of those occurring from my use of the car is not high:). Together, the four plans bumped the price of the car by some $4,300 (about 8% or so of my lease cost), for what appears to be only marginal benefit. ‘Would very much appreciate your take on such. ‘Best, Brian More

by BRVC0 Verified Customer Verified Customer

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Great experience. Creed was very professional as well as the finance manager. We will recommend the dealship Creed was very professional as well as the finance manager. We will recommend the dealship More

by STEVENSTAHLBERG Verified Customer Verified Customer

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