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Niello Volkswagen - Service Center
Sacramento, CA
868 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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868 Reviews of Niello Volkswagen - Service Center
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July 21, 2024
Dealerships usually get a bad rep for cost of service. Niello is an absolute exception to this. The service advisors are always honest and fair, the prices are spot on if not better than other service sho Niello is an absolute exception to this. The service advisors are always honest and fair, the prices are spot on if not better than other service shops. I am completely happy and will continue to be a patron of Niello. Shout out to Jason and team in service on being incredible with communication during the day of visit. More
by scotty.mill
Verified CustomerEmployees Worked With
Jason in Service
July 20, 2024
Thank you for the fast and friendly service. I will be back for anything that comes up with our vw I will be back for anything that comes up with our vw More
by JANOSLEVIN
Employees Worked With
July 20, 2024
Fixed the recall on my car and even gave a free Carwash! Also did a free inspection so I can plan for future work needed. Also did a free inspection so I can plan for future work needed. More
by EWSTABBY
Employees Worked With
July 20, 2024
I felt taken care of in a less than ideal situation. The sales and service staff were professional and pleasant. I will be returning for future needs, service and sales. Thank you Jose, Ray and the serv The sales and service staff were professional and pleasant. I will be returning for future needs, service and sales. Thank you Jose, Ray and the service gentleman whose name I have forgotten! More
by Sylvia
Employees Worked With
Other Employees :
I don’t have the name of the service person I would give 5 stars. As you walk into the service center he is completely opposite the reception desk to the right of the entryway. 😁
July 19, 2024
Ron is very helpful and easy to work with. I trust his input and judgement. I trust his input and judgement. More
by George.f.peckham
Employees Worked With
July 19, 2024
Been a great experience so far. Everything has gone very smoothly. Highly recommend this dealership for your VW needs. Everything has gone very smoothly. Highly recommend this dealership for your VW needs. More
by ALRT1
July 05, 2024
Great communication, knowledgeable, and friendly staff at Niello VW. The best place to sevice a VDub in Sacramento! Niello VW. The best place to sevice a VDub in Sacramento! More
by LKOSS
Employees Worked With
Other Employees :
Daijah Marsh-Macias, Taylor Gaynor, Claire Thomas
July 01, 2024
Everyone was friendly, and Jason helped with my services as soon as I got there. He explained every detail and kept me updated. Great service! as soon as I got there. He explained every detail and kept me updated. Great service! More
by HYEWON1157
Employees Worked With
June 30, 2024
The personal experience we have developed always working with the same contact Matt Wurth at Neillo VW has definitely made us a loyal Niello VW family! We love our Atlas, the service is always top notch, bu with the same contact Matt Wurth at Neillo VW has definitely made us a loyal Niello VW family! We love our Atlas, the service is always top notch, buying swag from the vw shop is great and it’s especially cool when the guys at the counter remember you, everyone always goes the extra mile. It’s created a family relationship and I know in the future when we are in the market to replace our atlas we will go through Neillo! Thank you for the great customer service! More
by JCW1132
June 22, 2024
Service dept. opens up really early to start their day. with Niello Volkswagen. It makes our visit more efficient. opens up really early to start their day. with Niello Volkswagen. It makes our visit more efficient. More
by ilas.thomasj19
Employees Worked With
