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Brandon Lamb
Brandon Lamb at Niello Volkswagen
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Brandon Lamb

Service Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
68 Reviews
4.9

68 Reviews

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68 Reviews of Brandon Lamb

May 02, 2024

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Great customer service from the time I arrived until the car was ready and picked up. It was a great experience. More

by jorge131769
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Balassi, Daijah Marsh-Macias

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May 02, 2024

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jorge, and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 28, 2024

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My service advisor was very helpful and informative, answering all of my questions in detail More

by jhoneal
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Yes
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Apr 29, 2024

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 24, 2024

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The Niello service department was fantastic again and I would not take my VW anywhere else to have it serviced. We had a delay on a part being ordered and Niello was totally accommodating in having me use More

by G.MICHAEL1128
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Recommend Dealer
Yes

Other Employees Tagged: Daijah Marsh-Macias

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Apr 24, 2024

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 15, 2024

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Great customer service would recommend to anyone. Everything was explained by detail. All maintenance done on time. More

by THEO79SMITH
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson

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Apr 15, 2024

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 10, 2024

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Excellent service thank you. You are excellent. Thank you for the new sway bar and cabin filter. More

by raymondhuntley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson, Roger Bybee, Daijah Marsh-Macias, Matthew Wirth, Travis Cole, Brent Cooper, Taylor Gaynor, Claire Thomas, Steve Timmel , Jason Wanner and 5 stars too.

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Apr 11, 2024

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Raymond, and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 04, 2024

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Best all around customer service and was done in a timely manner great staff and very knowledgeable thanks More

by LetsPrayAllDay521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson, Roger Bybee, Daijah Marsh-Macias, Matthew Wirth, Travis Cole, Brent Cooper, Taylor Gaynor, Claire Thomas, Steve Timmel

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Apr 05, 2024

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 28, 2024

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Excellent service thank you. You are excellent and fast with your service. Thank you again. More

by raymondhuntley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson, Roger Bybee, Daijah Marsh-Macias, Matthew Wirth, Travis Cole, Brent Cooper, Taylor Gaynor, Claire Thomas, Steve Timmel , Jason Wanner and 5 stars too.

Helpful
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Mar 28, 2024

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 19, 2024

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AMAZING SERVICE, MATTHEW WIRTH WAS AMAZING, EVERYTHING WAS PRESENTED NICELY, 10/10 WILL COME AGAIN More

by OLA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson, Roger Bybee, Daijah Marsh-Macias, Matthew Wirth, Travis Cole, Brent Cooper, Taylor Gaynor, Claire Thomas, Steve Timmel

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Mar 19, 2024

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matthew and our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 14, 2024

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Very good service! Nice customer service! I am very satisfied with the service provided to me. More

by MAHVASHN2014
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Recommend Dealer
Yes
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Mar 15, 2024

Niello Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 13, 2024

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Always very polite and courteous when I bring my Atlas in for service. I will be back. More

by npane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Bybee , Todd Olmstead

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Mar 13, 2024

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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