Niello Volkswagen - Service Center

Pleasant to work with Travis , was very efficient and grateful for his help. Oil change was done in an hour. Clean lobby with snacks and TV . grateful for his help. Oil change was done in an hour. Clean lobby with snacks and TV . More

Super timely regarding services and communicated effectively what needed to be done for my car effectively what needed to be done for my car More

Your entire staff took great care of me and my vehicle. They really cared and fit me in to program my vehicle to the battery after I needed to have it replaced. Thank you Brent and everyone at Niello Volks They really cared and fit me in to program my vehicle to the battery after I needed to have it replaced. Thank you Brent and everyone at Niello Volkswagen! More

Tried to disconnect my dash cam. Do not like that at all. Very Sketchy but the work was fine but to be charged a man hour for a quick code check and test for a stored code rather tha Do not like that at all. Very Sketchy but the work was fine but to be charged a man hour for a quick code check and test for a stored code rather than a half hour. Not to thrilled about it More

Very friendly and professional service. Matt kept me updated on the status of my car and informed me very quickly when there was a change. Noelle VW was also very accommodating in getting m Matt kept me updated on the status of my car and informed me very quickly when there was a change. Noelle VW was also very accommodating in getting me to and from the dealership. Very happy with the service. Will definitely use again. More

Very friendly and efficient but patient crew. Oil change is worth the price and staff are honest about necessary versus optional repairs. Oil change is worth the price and staff are honest about necessary versus optional repairs. More

Solid service at the service department. Jacob was a clear communicator so I always knew what to expect. Also I love his VW tattoo Jacob was a clear communicator so I always knew what to expect. Also I love his VW tattoo More

As always, the experience was smooth, the service was friendly and professional. Niello always goes the extra mile to keep my car running well. They even gave it a much needed wash! There were no pressu friendly and professional. Niello always goes the extra mile to keep my car running well. They even gave it a much needed wash! There were no pressured up sales - just complete information and recommendations to keep things optimal. More

Very helpful. Got me a lift even though I was out of the area range. Excellent customer service. Got me a lift even though I was out of the area range. Excellent customer service. More

Appt for recall! ! Refused warrenty service with miles $2k past “suggested service point”, then tried to sell warrenty work!!! Pathetic!!! Requested all recall work. W ! Refused warrenty service with miles $2k past “suggested service point”, then tried to sell warrenty work!!! Pathetic!!! Requested all recall work. Was told “two recalls done over air WHILE DRIVING”. This is a safety impossibility!!! More