Niello Volvo Cars Sacramento

Alex Wessing did an exceptional job helping us find the perfect vehicle for our daughter, Audi Q3 2025. He was patient, kind, and sincere during the process and very customer focused. I would highly recomm perfect vehicle for our daughter, Audi Q3 2025. He was patient, kind, and sincere during the process and very customer focused. I would highly recommend this dealership to anyone currently in the market for a great car at a great price. More

A bit of follow up text messaging was needed to get answers but staff was gently and kind. I have issues with the just purchase vehicle wich was a bit frustrating. I need to take the new car to the d answers but staff was gently and kind. I have issues with the just purchase vehicle wich was a bit frustrating. I need to take the new car to the dealership for about 4 days to get it fixed. That is not what you expect for a new car. More

Cole was great. He quickly determined out particular interest and brought out a used model that checked a lot of boxes. He went through the high level of car parti He quickly determined out particular interest and brought out a used model that checked a lot of boxes. He went through the high level of car particulars and brought out a rep who had more detailed experience with the model we were looking at. All of that was focused on what we wanted - no up-sale pressure, just meeting our curiosity. Bottom line - we bought the car. More

always a great experience at the dealership. .. love our volvo and the dealer so far..lol .. love our volvo and the dealer so far..lol More

Buying a car can sometimes feel like stepping into a chess match where you don’t know the rules. That was not the case at Niello Volvo. Cole Kelley was fantastic from start to finish. No pressure, no h chess match where you don’t know the rules. That was not the case at Niello Volvo. Cole Kelley was fantastic from start to finish. No pressure, no hovering, no sales theatrics. Just honest conversation, quick answers, and a sense of humor that made the whole experience surprisingly fun. He knows the cars inside and out and walked through everything thoroughly without making it feel like a lecture. The whole team deserves a shout-out too: Chris (Sales Manager) kept everything smooth and efficient. Taylor (General Manager) clearly runs a tight ship with a great culture. Brian in Finance made the paperwork painless and straightforward. Carl handled the after-sale walkthrough and tech setup, which was incredibly helpful. Modern cars are basically spaceships, and he made sure I actually knew how to fly mine! Special thanks to Tim! More

Fantastic experience! Jordan and Jess were incredibly helpful, and we were able to get through all of the paperwork and such shockingly quickly! So grateful for their help Jordan and Jess were incredibly helpful, and we were able to get through all of the paperwork and such shockingly quickly! So grateful for their help! More

Nice dealership. Really cares about the condition of their cars for their customers. Collaborative sales and finance team. Really cares about the condition of their cars for their customers. Collaborative sales and finance team. More

I went in to Niello Volvo to get a net key fob. I waited for it.The waiting area is nice and clean. I waited for it.The waiting area is nice and clean. More

Good communication, car was serviced in a timely manner and with great attention to detail. and with great attention to detail. More