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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
1,131 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 1,131 reviews

July 07, 2026

Felt like I got a fair deal; thorough inspection of pre-owned car; good transparency More

by TWPEHLKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

Niello Volvo Cars Sacramento responded

Thank you for highlighting that the pricing felt fair and that the detailed inspection of your XC60 gave you confidence. We’re pleased our transparent process met your expectations. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 03, 2026

I feel I was lied to. So I am not happy with the visit, at all. More

by Ghosthouse05
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Fuentes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, Jake
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Jul 09, 2026 -

Niello Volvo Cars Sacramento responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with you and our team here. If you don't mind reaching out to us, we would love to address your concerns. Thank you for your time, and hopefully, we can get to the bottom of this. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 03, 2026

He’s great, he listened and helped me plan for what I need to do and go me ready for my trip. More

by KATHLEEN.STULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

Niello Volvo Cars Sacramento responded

We appreciate the 5-star rating. We’re glad Matthew took the time to listen and help you prepare your Volvo XC90 for your trip. Enjoy your journey and let us know if we can assist you further. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 01, 2026

Matt Jeffery has been my Service Advisor for many years. He always gives me an honest appraisal of what work needs to be done, and keeps me updated as the work progresses. He is also a really nice guy and a More

by KRZ4TOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Niello Volvo Cars Sacramento responded

It’s wonderful to hear that Matthew’s honest appraisals and regular updates made your Volvo S40 service experience smooth. We appreciate your loyalty over the years and look forward to assisting you again soon. Thank you for being a customer for life. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 01, 2026

Straight forward, easy to work with. Matt is very honest and helps to decide what repairs to prioritize, which with the last big service was super helpful. More

by stephaniesmith04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2026 -

Niello Volvo Cars Sacramento responded

Thank you for sharing your experience with service on your Volvo XC90. We’re glad our team’s honest advice helped you prioritize repairs, and we’ll let Matthew know you appreciated his straightforward support. TJ Upton General Manager tupton@niello.com (916) 245-2231

June 30, 2026

Everyone was very helpful and knowledgeable. It was a very quick experience that we appreciated having 2 kids in tow. People that were not apart of our process were helpful. More

by SHELLBEMB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2026 -

Niello Volvo Cars Sacramento responded

Thank you for choosing the new Volvo EX30. We’re glad our team could provide knowledgeable support and a swift experience that made things easier with two kids in tow. TJ Upton General Manager tupton@niello.com (916) 245-2231

June 29, 2026

They made both the purchasing and service process smooth and friendly. They regularly updated me on the process and the pricing was fair and transparent. More

by OLSONLUCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bladow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Frey
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Jun 29, 2026 -

Niello Volvo Cars Sacramento responded

It’s great to hear that purchasing and servicing your Volvo XC40 went smoothly and that the updates were clear and pricing transparent. If Shaun or Brian can help with anything else, please let us know. TJ Upton General Manager tupton@niello.com (916) 245-2231

June 29, 2026

They do a great job here. appreciate attention to detail, will continue being a customer! More

by DONALDC.1188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2026 -

Niello Volvo Cars Sacramento responded

Thank you for sharing your positive experience with our service team. We’re glad our attention to detail on your Volvo resonated with you. Shaun and the rest of our staff look forward to working with you again. TJ Upton General Manager tupton@niello.com (916) 245-2231

June 26, 2026

I was very pleased with the service at Niello Volvo. Staff was very courteous and professional. I am new to the area and will continue to used Niello Volvo for all my Volvo checkups and repairs. More

by jamitchell42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2026 -

Niello Volvo Cars Sacramento responded

Thank you for trusting us with your Volvo XC60. We’re delighted our team treated you with respect and expertise. We look forward to handling your checkups and repairs as you settle into the area. TJ Upton General Manager tupton@niello.com (916) 245-2231

June 26, 2026

I greatly appreciate the customer service provided by Niello Volvo. I have always had a great experience at this location. My most recent visit was the best service yet. More

by TARA.FRIES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2026 -

Niello Volvo Cars Sacramento responded

We’re delighted your Volvo XC60 service visit was the best one yet. Matthew and the team appreciate your kind feedback and look forward to helping you again. TJ Upton General Manager tupton@niello.com (916) 245-2231

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