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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
883 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 883 reviews

August 09, 2024

Edgar was so amazing. The dealership staff was incredibly helpful and my service experience was phenomenal. My car is running great! I would recommend Niello Volvo to ever More

by FAYEMEKANISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Six Stars
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Aug 10, 2024 -

Niello Volvo Cars Sacramento responded

Thanks, Faye, for sharing your thoughts about your experience with Edgar here at Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 09, 2024

Despite being understaffed, the service department provided a smooth and stress-free job on my vehicle. Kudos to Shaun, Edgar, Isahi and Erin! More

by ETSORO_STMATTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar, Isahi and Erin
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Aug 10, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 07, 2024

The updated service that Ms. Ott provided was extra special and wonderful. Outstanding service and highly recommended. More

by NIKKI ESPERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Aug 07, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, Nikki, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 07, 2024

Service was excellent and helpful. Car runs great see you next year thanks Elizabeth Bushnell More

by dahlbush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Elizabeth, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 06, 2024

Excellent communication and quality service. Service was timely and efficient. Easy drop off and pick up. Thank You! More

by gidtwins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 05, 2024

Matt always provides excellent advice and service oversight. Niello’s service Department always such a fine job. My wife and I have been very happy with the results. More

by REDHAIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience working with Matthew here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 05, 2024

Great service department, fast, thorough, and pleasant to deal with. Sales department not so much, why is my XC40 lease so restrictive?? More

by LDDIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Ott
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Aug 09, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 05, 2024

Amy was fantastic during a troubling issue with software update. She exuded confidence and competency. More

by TBRENNAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Aug 06, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! Amy looks forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 04, 2024

They were fast and friendly. Gave a time frame and met it. They cleaned my car More

by JABEGIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorgen Eiremo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Partida
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Aug 04, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 04, 2024

I have owned three Volvos for several years, and I have consistently received excellent service from Niello Volvo in Sacramento. Matt Jeffery is the best service advisor one could hope for - he always goes More

by CNALPERS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
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Aug 04, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Matt always delivers such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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