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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
883 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 883 reviews

June 21, 2024

The people at Niello Volvo take care of me every time. The service desk is outstanding, particularly Amy Ott. The lobby is welcoming and comfortable. And the technical service is top notch. More

by christina.erwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Jun 22, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Christina, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 21, 2024

I always have a great experience at the Nilo Volvo service department. The team is super friendly and they always make me feel like family. They do a great job of communicating and always always make More

by bazarnikg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
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Jun 22, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 20, 2024

Edgar Partdia communicated with me throughout the time my Volvo was being serviced. He was professional and provided me with different options for my vehicle. More

by CARLADALEFRIEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Partdia
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Jun 21, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear that Edgar was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 19, 2024

Service department does a great job making servicing my car easy and without any major inconvenience. Edgar has been super helpful in explaining the work done on my car and has made accommodations to get m More

by DIOESPERAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Report | Print
Jun 21, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 19, 2024

Service personnel were pleasant, informed and helpful. I was very satisfied with the service of my Volvo. More

by mlcatparkeplace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 19, 2024

Niello Volvo provides excellent service and has superior cars, They pay attention to detail and put the customer first. More

by CFROS64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esahi , Jessica , Cordaro and Michael
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Jun 21, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 15, 2024

Great service, staff was helpful got my in and out fast. Good communication definitely satisfied More

by aaronvarela10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Niello Volvo Cars Sacramento responded

Aaron, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 14, 2024

Amy is awesome! I have worked with her since the first time i had to bring my car in to get looked at and it is always a pleasure. More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Jun 17, 2024 -

Niello Volvo Cars Sacramento responded

TC, We are very happy to hear Amy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 14, 2024

Amy has been a fantastic service writer to work with. She is highly professional and always ensures that I am well-informed throughout the entire process. Her communication is clear and consistent, makin More

by TJWAGNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Jun 17, 2024 -

Niello Volvo Cars Sacramento responded

TJ, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Amy and our team and look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 14, 2024

Amy was great. I appreciated her professionalism. She maintained clear communication with me. Great job. More

by ADAMMNKY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Jun 17, 2024 -

Niello Volvo Cars Sacramento responded

Adam, Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Amy was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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