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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
885 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 885 reviews

August 14, 2023

Amy was an absolute rockstar! I called in desperate for help while on a family road trip and Amy saved our vacation. She calmly asked a few questions to assess and troubleshoot More

by MIKESPIEGL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Aug 16, 2023 -

Niello Volvo Cars Sacramento responded

Mike, Thank you for sharing. Something like this happening during a family road trip would be very stressful, so we're thrilled that Amy was there to put you at ease! and get you back on the road quickly and safely. If any concerns come up in the meantime or you're ever in the Sacramento area again, please don't hesitate to reach out!

August 13, 2023

This was such a nice car-buying experience! Jesus was super professional and not pushy. The environment was quiet and laid back, not awful and full of pressure like other times we have purcha More

by NIKKISOHAL626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Tinoco
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Aug 16, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the 5-star review! We're so glad that Jesus provided a great experience. We hope you enjoy your new vehicle! Please let us know if we can help you with any other sales or service needs in the future.

August 11, 2023

Knowledgable, efficient and friendly is a combination the can't be beat. Thank you to the Service department, you can't be beat. Amy is a great service advisor; give her a raise! More

by BUCKEYDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
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Aug 16, 2023 -

Niello Volvo Cars Sacramento responded

This is what we love to hear! We're glad that Amy provided you with such a professional and attentive experience. We will make sure to pass your thanks along. See you next time!

August 11, 2023

Matt always does an amazing job. He ensures all the necessary work is explained properly and completed appropriately. More

by ap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2023 -

Niello Volvo Cars Sacramento responded

We're glad to know that Matt always does such an amazing job! We will make sure to pass your kind words along to him. We look forward to your next visit.

August 11, 2023

The service at any Niello dealership is unparalleled. They are friendly, courteous and fair.I’ve bought multiple cars from them and will always come back. More

by SMB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2023 -

Niello Volvo Cars Sacramento responded

We cannot thank you enough for being such an amazing, loyal customer. Please contact us if there is anything we can lend a hand with in the future!

August 09, 2023

Professional and timely. Appreciated the evaluation and free car wash. The prices are too much for me. More

by RYNESS.FRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2023 -

Niello Volvo Cars Sacramento responded

We appreciate you taking the time to rate your recent service visit at Niello Volvo Sacramento. Glad to hear you were happy with your evaluation and free car wash. We understand you can't work with us at the moment, but our team will be here for you whenever you need us next!

August 09, 2023

Excellent valet service. The repair was fast with a final report. Communication was the best. I highly recommend them. More

by ROSEMARY.RALSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Pane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott, Victoria Protsyuk
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Aug 16, 2023 -

Niello Volvo Cars Sacramento responded

We appreciate you taking the time to rate your recent service experience at Niello Volvo Cars Sacramento, Rosemary. We are happy to hear you were satisfied with both our repair and valet services! Our team will be here for you whenever you need us next!

August 09, 2023

Amy and Matt are always great to see at the service dept, friendly and welcoming. Amy is my to go to person and has always been upfront and helpful. Couldn’t ask for anyone better to help me. More

by DSANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle , Amy Ott
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Aug 16, 2023 -

Niello Volvo Cars Sacramento responded

Thank you so much for the 5-stars and kind words! We're thrilled to hear that Amy and Matt were able to make the process of servicing your Volvo a more enjoyable experience. We are grateful to have earned your future business and are here for you and your vehicles anytime. Please don't hesitate to reach out whenever you need us!

August 08, 2023

Matt Charles worked tirelessly to look for parts for my 2001 Volvo S80 to make it roadworthy. Outstanding service! More

by AEU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Charles
Report | Print
Aug 09, 2023 -

Niello Volvo Cars Sacramento responded

Isn't Matt amazing? We are truly lucky to have him on our team here in Sacramento and are glad to hear that he took such great care of you and your 2001 Volvo S80! We do see that you gave us a 1-star rating despite your kind words. Was this a mistake? If there is anything our team can do to improve your experience, please let us know! If not, we would love to see you update your star rating to one that better reflects your experience. Thank you!

August 06, 2023

I purchased a XC40 today and had an amazing experience. The sales manager Justin Frey, finance manager Andrew Clark and salesman Vadim Gol all treated my husband and I very well. They all focused on what m More

by Destiny79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vadim Gol
Report | Print
Aug 09, 2023 -

Niello Volvo Cars Sacramento responded

Destiny, Thank you for taking time out of your busy day to share your great experience with us on two different platforms. We greatly appreciate it! We're so glad to know our team made buying a car from a dealership such a positive experience. We are truly lucky to have such great staff here at Niello Volvo Cars Sacramento. We hope to see you again in the future!

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