Niello Volvo of Sacramento - Service Center

I completed paperwork for a loaner car while mine was being serviced. The office staff said the loaner was being cleaned, but it would be ready shortly. But after waiting for more than an hour, I walked being serviced. The office staff said the loaner was being cleaned, but it would be ready shortly. But after waiting for more than an hour, I walked over to the desk and cancelled it, because it still wasn’t ready. It made me feel like they didn’t really want me to have a loaner. More

The dealership was very communicative and facilitated transportation. We appreciate the transparency and Matt’s commitment to help us. transportation. We appreciate the transparency and Matt’s commitment to help us. More

Why we go with Niello Volvo now and for our future purchase of an XC40 Recharge: Matthew Jeffrey, service, Jorgen Eiremo, sales. purchase of an XC40 Recharge: Matthew Jeffrey, service, Jorgen Eiremo, sales. More

Niello Volvo’s service department has taken care of everything that I needed for my XC90… They always get it done quickly and with attention to detail. They have expert technicians and service managers everything that I needed for my XC90… They always get it done quickly and with attention to detail. They have expert technicians and service managers. More

Matt Jeffrey provides continuous top-notch customer service. He clearly explains any needed repairs and always finds the best deals. I trust him and his team completely. It is because of his friendly e service. He clearly explains any needed repairs and always finds the best deals. I trust him and his team completely. It is because of his friendly expertise, helpful attitude, and accommodating nature that I am a devoted and lifelong Volvo client. Rick Mendosa is an expert service consultant. I appreciate that he took the time to thoroughly explain the maintenance needed on my car. He is friendly, an expert with the Volvo brand and I have 100 percent trust in him. Thank you both so much! More

Amy is great, I’m happy to see her every time I go. Car is always cleaned up when done. Price is reasonable too! Car is always cleaned up when done. Price is reasonable too! More

I stay with Niello Volvo because of its outstanding customer service, upfront pricing and dependable expertise. There are many places where you can buy a car, but a service provider like Niello is a ra customer service, upfront pricing and dependable expertise. There are many places where you can buy a car, but a service provider like Niello is a rarity. The staff, while ALWAYS busy, are never unfriendly or less than professional and attentive. More

Work done is very good. Our service advisor was informative and helpful. One perk that I greatly appreciate is the transportation via Lyft, which makes getting my vehicle se Our service advisor was informative and helpful. One perk that I greatly appreciate is the transportation via Lyft, which makes getting my vehicle service possible. Thank you. More

Nielo Volvo has always been great at taking care of our car. A big shout out to Amy Ott, our service advisor who has been excellent in being attentive both for our car and our satisfaction. She always ma car. A big shout out to Amy Ott, our service advisor who has been excellent in being attentive both for our car and our satisfaction. She always made sure to get us up to date with preventative maintenance as well as taking care of whatever we bring the car in for, wether it’s as simple as an oil change or something more complex like changing out belts, she’s given us the best options both for taking care of the car and our pockets. She’s a great asset to the company and we always look forward to talking with her when we bring the car in. More

Excellent service! Very knowledgeable. Explained everything to detail. Wonder people, with very high ethics. Always happy to take my car there. Very knowledgeable. Explained everything to detail. Wonder people, with very high ethics. Always happy to take my car there. More