Niello Volvo of Sacramento - Service Center

Amy is one of the best service advisors that I have worked with. She is very helpful and pleasant to speak with in person or on the phone. worked with. She is very helpful and pleasant to speak with in person or on the phone. More

Nice facilities, good communication, recommendations were well-explained and documented. Snacks could use some attention (there weren't many on this day), but it looks like it usually is a nice selection. well-explained and documented. Snacks could use some attention (there weren't many on this day), but it looks like it usually is a nice selection. More

Amy is always awesome! Top tier and glad to have her as my service advisor. Top tier and glad to have her as my service advisor. More

Shaun is great at his job, very focused on customer service, and a good problem solver. service, and a good problem solver. More

Shaun and his team at the service department did an exceptional job making sure the rim repair and inspection went flawlessly. In addition, the free coffee and pastries in the main sales area are fre exceptional job making sure the rim repair and inspection went flawlessly. In addition, the free coffee and pastries in the main sales area are free to use and you always get a ride home as they give complimentary Lift rides. More

Amy is always so helpful and goes above and beyond to ensure we're happy with the service at Niello. ensure we're happy with the service at Niello. More

Matt was very efficient, friendly and understanding. Th suv was repaired and the problem was cured. Th suv was repaired and the problem was cured. More

Efficient and experienced staff, streamlined process, excellent personalized customer service and well-appointed waiting area. Made the process a pleasure. excellent personalized customer service and well-appointed waiting area. Made the process a pleasure. More

Edgar was super helpful and helped set clear expectations with me up front. He also helped point out proactively that I'd booked the incorrect service maintenance schedule, and helped me find the correct one with me up front. He also helped point out proactively that I'd booked the incorrect service maintenance schedule, and helped me find the correct one, which was even a lower cost to me. Thanks for your integrity Edgar! I'd be happy to work with him anytime. More

Very easy to schedule an appointment. Service was performed both well and timely. Car was washed before I picked up. Service went over everything in detail regarding what was done and w Service was performed both well and timely. Car was washed before I picked up. Service went over everything in detail regarding what was done and why. Service helped me figure out how to connect car to my home wifi. More