Niello Volvo of Sacramento - Service Center

Rick in service did an excellent job in getting our XC60 repaired by Volvo. Not an easy task dealing with Corporates repaired by Volvo. Not an easy task dealing with Corporates More

From the start of scheduling my service appointment to completing the service, I was treated with outstanding service. completing the service, I was treated with outstanding service. More

I appreciate the convient efficient and accurate car for my car. I was taken care of in the time promised and it fixed my problem my car. I was taken care of in the time promised and it fixed my problem More

We ended up buying a used vehicle from Niello. There ended up being a few problems with the vehicle but at the end of the day, Niello came through and made it right. There ended up being a few problems with the vehicle but at the end of the day, Niello came through and made it right. More

Excellent service as always. I appreciate Matt's speed, communication, and customer service oriented approach. I appreciate Matt's speed, communication, and customer service oriented approach. More

The whole team at Niello Volvo always make you feel part of a community and you never feel like just a customer. Communication is excellent with fast turn around times and all questions get answered in a wa of a community and you never feel like just a customer. Communication is excellent with fast turn around times and all questions get answered in a way that's easy to understand. Matt has always been great at getting my regular maintenance sorted. Jessica is always a pleasure to buy a car with and Brian made the paper work a breeze. Luke was also excellent and over seeing and doing the last final parts to the trade and sale. More

Always am happy trusting Matt to handle my Volvo services and his polite, professional manners! and his polite, professional manners! More

Overall ok but though my opinion is contested, they performed unauthorized work causing stress on my wife. The cost of the work was actually very fair, but we did not want the service performed. In add performed unauthorized work causing stress on my wife. The cost of the work was actually very fair, but we did not want the service performed. In addition there was an error in the parts used, that I caught. When I called them on it the next day, they immediately agreed and then picked up the car at my house and returned it to my house free of charge with the correct parts. So, this particular service could have been better but generally in the past we've found them to be solid with no significant issues. More

Great service! Shaun really goes above and beyond. He respects my needs. Will definitely be back. Shaun really goes above and beyond. He respects my needs. Will definitely be back. More

My vehicle prematurely notified for a maintenance check and Shaun accommodated me as a courtesy. Highly appreciated! and Shaun accommodated me as a courtesy. Highly appreciated! More