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Niello Volvo of Sacramento - Service Center
Sacramento, CA
707 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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707 Reviews of Niello Volvo of Sacramento - Service Center
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July 11, 2025
Everything was as expected and easy to understand. Quick drop off and easy pick up. Quick drop off and easy pick up. More
by MRWALSH_KHS
Verified CustomerEmployees Worked With
July 09, 2025
Service is always very good and my advisor, Shaun Dorch, is extremely helpful and knowledgeable. is extremely helpful and knowledgeable. More
by Bill
July 07, 2025
The service from Matthew was excellent. The dealership is convenient, clean and welcoming. There was good coffee and an easy space to wait for my car.🚙 The dealership is convenient, clean and welcoming. There was good coffee and an easy space to wait for my car.🚙 More
by DD_CAMPBELL
Employees Worked With
July 07, 2025
At every experience, EVERY, Matt and team Niello has managed to ALWAYS exceed my expectations. From their professionalism, to their smiles, AND TO the interdepartmental teamwork i have no regrets for ch managed to ALWAYS exceed my expectations. From their professionalism, to their smiles, AND TO the interdepartmental teamwork i have no regrets for choosing Team Niello. Not only do i get a professional team effort from Robb Pane, the Service Department, but also from Mark Carpenter, the Parts Team. Also, every interaction with the professionals in the Sales dept including the leader of the crew, TJ, is DA MAN. More importantly, Hats off to Mr. Rick Niello and his executive management team picking and nourishing the management efforts to satisfy customers like me for the last couple decades- Bravo Team Niello. More
by WYATTGPHOTOGRAPHY
June 28, 2025
Matt always knows what he is doing. He’s very conscientious and thorough. I always ask for him. He’s very conscientious and thorough. I always ask for him. More
by matranga7676
Employees Worked With
June 28, 2025
Matt is wonderful. After 20 years of service, I was disappointed that Nello would not attempt to keep my business. I ended up purchasing a car from Honda. All I seem After 20 years of service, I was disappointed that Nello would not attempt to keep my business. I ended up purchasing a car from Honda. All I seem to do was go in for service monthly and spend thousands of dollars without any accommodations for a trade in. I was actually charged to get my car back without the ability of getting it out of the lot. More
by elena.schwed
Employees Worked With
June 26, 2025
Matt does an excellent job communicating the maintenance needs of my car and providing updates on its overall status. He is consistently kind, helpful, and informative. I really appreciate his clear communi needs of my car and providing updates on its overall status. He is consistently kind, helpful, and informative. I really appreciate his clear communication and professionalism throughout the process. More
by MN
Employees Worked With
June 26, 2025
The service staff is always professional, friendly, and knowledgeable. The check-in procedure is quick and straightforward. knowledgeable. The check-in procedure is quick and straightforward. More
by Nstory
Employees Worked With
June 25, 2025
Shaun Dortch in the Service Dept. has assisted me numerous times with three different vehicles and he ALWAYS provides exceptional service. Shaun thoroughly investigates and addresses has assisted me numerous times with three different vehicles and he ALWAYS provides exceptional service. Shaun thoroughly investigates and addresses all concerns. I actually look forward to bringing in my XC90 for service because the Service Dept. is so pleasant. More
by MARIA.SALAZARISLAS
Employees Worked With
