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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
659 Reviews

659 Reviews of Niello Volvo of Sacramento - Service Center

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October 25, 2023

Matt has provided great service while always addressing the issues noted during the request for service. Also any car issures are always explained in a courtesy manner and with prompt attention. Excellent More

by REDHAIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Niello Volvo Cars Sacramento responded

This is what we love to hear! Thanks so much for your continued business and for taking the time to write such a nice review. See you next time!

October 24, 2023

Great serves, people, and waiting area. I trust Jeff and his repair recommendations. And I appreciate the quality and reliability of service completed. More

by RLSCOTT216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
KC Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Niello Volvo Cars Sacramento responded

We're happy you're happy! We're definitely lucky to have Jeff on the team and we'll pass your kind words along so he knows how much you appreciate him. Happy driving!

October 23, 2023

over the last 6 years i have had excellent service , it’s timely and the staff is friendly More

by NNARY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for being such a loyal customer! We truly appreciate your business and will be here for you with the same excellent service whenever you need us next.

October 21, 2023

Always a pleasure working with Matthew. His customer service is outstanding. Niello Volvo has my best interest in mind always . Excellent service !! More

by cvyhmeister
Recommend Dealer
Yes
Employees Worked With
TJ Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Niello Volvo Cars Sacramento responded

Wow! Thanks for the glowing review! We appreciate your continued business and we can't wait to serve you again in the future. Happy driving!

October 21, 2023

Matt is always spot on and keeps me informed of the progress of my repairs or service. More

by HHASHIMOTOMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for your continued business! We'll be sure to let Matt know how much his communication and skills are appreciated.

October 18, 2023

Amy is the best service rep I have ever experienced in my life. She is so professional and personable. You just want to be her friend. But probably more importantly, she is competent and anticipatory of your More

by HCRANE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vadim Gol, Amy Ott
Oct 26, 2023 -

Niello Volvo Cars Sacramento responded

We're definitely lucky to have Amy on our team, and we'll be sure to pass along your kind words so she knows what a great job she's doing. In the meantime, thanks for the high recommendation!

October 15, 2023

I am usually able to schedule a service appointment within one week and the service department is kind and helpful. More

by WORLDPRESSURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Oct 18, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for your continued business. We're lucky to have loyal customers like you, and we'll be here for you whenever you need us next!

October 10, 2023

Buying my car was totally stress free. The sales folks were up front with all of the costs and I knew going in to sign the paperwork what the cost was going to be . I was told about differ More

by DACMAINTENANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey Protsyuk, Amy Ott
Oct 18, 2023 -

Niello Volvo Cars Sacramento responded

Wow! What a thoughtful review. We couldn't agree more about how great the team is, and we're thrilled you had such a stress-free experience. See you next time!

October 06, 2023

Outstanding service all the time. That’s why I continue to bring in my vehicle because of outstanding customer service Rick provides. More

by muchison7713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
Oct 11, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for your continued business! We're definitely lucky to have Rick on the team, and we'll be sure to share your kind words so he knows what an outstanding job he's doing. Happy driving!

October 06, 2023

Matt is the best, once again went the extra mile to make sure I was able to leave before everyone took their lunch. 100% best service ever! More

by SCHUBERT1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Niello Volvo Cars Sacramento responded

Wow! Thanks for the kind words. We'll be sure to let Matt know how much you appreciated his hard work. See you next time!

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