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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
660 Reviews
Call Service Center (916) 245-2231

660 Reviews of Niello Volvo of Sacramento - Service Center

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January 29, 2025

Edger is very helpful. He was updating & explaining the issues well during the service.This place is reliable and trustworthy. However the cost is a bit pricey. More

by TAKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Partida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Edgar here at Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 24, 2025

Matt is an excellent service provider he’s professional and thorough and very helpful. I have never worked with a better service person More

by aimee8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for Matt and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 24, 2025

Excellent service every time! It was everything I could have hoped for and more. Highly recommend them. More

by KELSEY.HOWARD2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Partida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2025 -

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 24, 2025

Great customer service. Especially from service advisor, Shaun. He always keep me updated on all the service my vehicle needs. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2025 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, Bill, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 24, 2025

Niello volvo Sacramento never disappoints! Love these people and love this place! Highly recommend this place. More

by ANDREYPROTSYUK
Recommend Dealer
Yes
Employees Worked With
TJ Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bladow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2025 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, Andrey, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 24, 2025

Shaun was great in helping me fix my sensor on my Volvo! Thank you for providing the best service all the time! More

by Veecee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 23, 2025

We always rely on Matt to keep our XC60 in tiptop shape. Friendly, courteous, and knowledgeable. Can’t ask for more from a service advisor. When we purchase our first EV, Matt, and Jorgen in sales, are the More

by mike.per
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorgen Eiremo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Niello Volvo Cars Sacramento responded

Hi Mike: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 21, 2025

We had an awesome experience at Niello Volvo. They were able to get us in a car and worked with our credit union to get us the best deal for our situation. I will definitely recommend my friends More

by MOON_JAMAICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 18, 2025

They identified and fixed the problem quickly. They also reviewed my vehicle history and discovered my service plan. Excellent service both mechanical and administratively. Help in all aspects, More

by tdelevati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not know who I spoke with on the phone but they were very good as well.
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Jan 19, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 18, 2025

Excellent followup on making sure the needed part was ordered. Promptly scheduled a followup appointment. More

by amrakoc
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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