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Nissan of Cool Springs
Franklin, TN
2,023 Reviews
Our Purpose
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,023 reviews
August 31, 2011
Dealer was very good about helping me find what i wanted. The car i bought was priced at 25,855 and they came down to 24,000 to help me out because I am 23 and this was my first real nice car. Sam Simpkins w The car i bought was priced at 25,855 and they came down to 24,000 to help me out because I am 23 and this was my first real nice car. Sam Simpkins was still learning about the car business but was a great salesman. Stu Green was a great sales manager and helped me to make this purchase. Would reccomend both of the gentlemen to family and friends. More
by bigytee69
Employees Worked With
Sam Simkins Stu Green
Helpful August 30, 2011
Mike Brown provided good service with out any hard sell tactics. He responded to my questions quickly and always allowed a good amount of time between follow up calls (I was shopping for about a month). tactics. He responded to my questions quickly and always allowed a good amount of time between follow up calls (I was shopping for about a month). Mike struck a good balance of letting me know he was interested in my business without being a nuisance. More
by JDBlandin
Employees Worked With
Mike Brown, Michael Brown
August 25, 2011
Richard Williams and Brent Adams exceeded our expectations when purchasing our new Nissan Murano. We've always hated car shoppping before because there was a lot of back and forth in making the d expectations when purchasing our new Nissan Murano. We've always hated car shoppping before because there was a lot of back and forth in making the deal, however, this team at Nissan of Cool Springs did just the opposite. They treated us as fairly as possible. They set the price and didn't try to coax us into anything and also didn't try to sneak anything tricky by us. They did everything in their power on their end to put us in the vehicle of our choice. They went above and beyond in every aspect. Both were very professional and super friendly, just like we had known them for years. There is no way I could rate them anything other than GREAT. My husband will soon be purchasing another vehicle, and we hope to purchase from them again. More
by cdpierceall
Employees Worked With
Richard Williams / Brent Adams
