Nissan of Cool Springs

We live in Waterford, PA and found our perfect truck, a 2020 Chevy Trail Boss, at Cool Springs Nissan in Franklin, TN online. Our salesman, Matt Gleason, was perfect in every aspect of the deal!!! Great p 2020 Chevy Trail Boss, at Cool Springs Nissan in Franklin, TN online. Our salesman, Matt Gleason, was perfect in every aspect of the deal!!! Great personality, and very down to earth. He was so helpful by coming to the airport to pick us up! All of the employees at Cool Springs were very nice and welcoming as well. More

Rebecca was hands down the BEST service advisor ever. She was respectful, prompt, professional, and took the best care of me. was respectful, prompt, professional, and took the best care of me. More

Rebecca was awesome! She took such good care of me and really listened to my concerns about my car. I had to come back for a replacement part and thankfully she will be taking care of my car and I again! really listened to my concerns about my car. I had to come back for a replacement part and thankfully she will be taking care of my car and I again! She's very knowledgeable when it comes to the service department, I would highly recommend her! More

I bought my Nissan on 08/14/21 and on the drive home my check engine light came on. I brought it back to the dealership on Monday 08/16. Rebecca was wonderful at getting me checked in quickly and also got check engine light came on. I brought it back to the dealership on Monday 08/16. Rebecca was wonderful at getting me checked in quickly and also got me on the shuttle to get to work, the whole process took about 25 minutes. She texted me throughout the day to advise what they found wrong, to schedule a shuttle to come pick me up from work and to arrange a rental for me as well. I was so happy that all I had to do was sign the paperwork for the rental and go home Monday evening. My car was ready by Wednesday and Rebecca had everything done by the time I got there and pulled my car up ready for me to leave. The pick up took all of 15 minutes. She will be my go to if I need to come back to get my car serviced. More

Brought the Quest in for service. They got us in right away and got us done even faster. Rebecca courteous and thorough. away and got us done even faster. Rebecca courteous and thorough. More

I went in to buy a car I saw online, however when I arrived it was already purchased. Bishoy Rizk was able to find a car with the same mileage, year, and close pricing to the one I came in to buy orig arrived it was already purchased. Bishoy Rizk was able to find a car with the same mileage, year, and close pricing to the one I came in to buy originally so all the research I did before I arrived was not lost. It all still applied to the current car they offered along with a matching price tag. After looking at the car and taking it for a test drive I was confident in wanting to purchase the vehicle. Bishoy Rizk worked quick and efficient. He was wonderful and really took care of me. He got me the car I wanted and even gave me a great price on my former vehicle, more than I really expected to receive. I recommend Bishoy Rizk if you go into Nissan of Cool Springs, he will definitely take care of you like family. More

I have dealt with several dealerships and this has by far been my most pleasant experience! Very friendly, no pressure for anything I did not want... 10/10 been my most pleasant experience! Very friendly, no pressure for anything I did not want... 10/10 More

Nissan of Cool Springs made the car buying process easy and smooth for me. They made sure I had the best deal and got the best car for my budget and my family. The service is outstanding and I won’t go any and smooth for me. They made sure I had the best deal and got the best car for my budget and my family. The service is outstanding and I won’t go anywhere else to buy a car. More

I have used Nissan of Cool Springs for all my car maintenance needs for many years. Their prices are fair and competitive. And their technicians are the best. My service consultant, Lana, is knowled maintenance needs for many years. Their prices are fair and competitive. And their technicians are the best. My service consultant, Lana, is knowledgeable very pleasant and helpful. And when my car needed to be kept overnight, she arranged for a free rental car. I would highly recommend this dealership for vehicle purchases and maintenance. More

Fabulous customer service! I went to several car lots over the past few days and received the best customer service here. I am also happy with purchase. over the past few days and received the best customer service here. I am also happy with purchase. More