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Nissan of Cool Springs

Franklin, TN

4.8
2,110 Reviews

212 Comtide Court

Franklin, TN

37067

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2,110 Reviews of Nissan of Cool Springs

February 06, 2019

Smooth purchase Andre was very helpfull and polite. He got me a good deal. It didnt take all day to get everything done. I was very pleased with my purchase More

by Lueree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Knowles, Corey Harper
Feb 06, 2019 -

Nissan of Cool Springs responded

Lueree, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Cool Springs. Please don't hesitate to reach out if there's anything additional we can do for you. Best Regards, Heather Easling (615) 861-8514

February 05, 2019

Jack Utz is the best person there in sales. Jack is low pressure, how can I help you, kind of person. Some others are very hard working but it is an old fashioned dealership utilizing high pres More

by EV3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Utz, Mark Hepler, Gil Martin
Feb 06, 2019 -

Nissan of Cool Springs responded

It really means a lot to us that you took the time to write such a positive review about Nissan of Cool Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Best Regards, Heather Easling (615) 861-8514

February 04, 2019

Awesome Altima SR Real deals, no playing around. To the point salesman, easy to understand and follow. Good to see and feel actions and motions were always end goal dri More

by Sidubb79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saxon Reynolds, Corey Harper, AJ Chester
Feb 06, 2019 -

Nissan of Cool Springs responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Nissan of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again. Regards, Mark Hepler (615) 790-2500

February 04, 2019

Great experience Very helpful along the entire process. They were very patient due to me being undecided. They really took time to break down every aspect of my deal. More

by Dbrown2102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Gibbs , Corey Harper, Greg Gibbs
Feb 06, 2019 -

Nissan of Cool Springs responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Nissan of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. Best Regards, Heather Easling (615) 861-8514

January 29, 2019

Quality Service Richard always makes sure his customers receive quality service at a reasonable price. He is friendly and helpful in answering questions and recommen More

by satisfiedcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Cole
Feb 01, 2019 -

Nissan of Cool Springs responded

Hello, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

January 25, 2019

Service Excellence In this very busy dealership, I still feel that the employees at Cool Springs Nissan make service excellence their goal. E. Price was my sales rep fo More

by Arnan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Richardson, E Price, Corey Harper
Jan 30, 2019 -

Nissan of Cool Springs responded

Arnan, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Heather Easling (615) 861-8514

January 24, 2019

Bishoy is the best! Bishoy does everything he can do to make sure I have the exact car that fits me every time! He is the best salesman at Nissan Coolsprings!! More

by Aliyah Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
Jan 28, 2019 -

Nissan of Cool Springs responded

Hi Aliyah, thank you for taking the time to leave a review for us at Nissan of Cool Springs. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Best Regards, Heather Easling (615) 861-8514

January 23, 2019

Great Salesperson !!! I went to the dealership to trade cars and was not looking forward to that process. However, I got Chase Austin as my salesman. He was great to work More

by Barbara F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Austin
Jan 28, 2019 -

Nissan of Cool Springs responded

Barbara, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do!

January 21, 2019

Great service! Connor has been fantastic! He listened to our needs and worked on finding a solution. We never felt we were being "sold" and he was never condescendin More

by AmyE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Lewis
Jan 23, 2019 -

Nissan of Cool Springs responded

Amy, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 18, 2019

Very helpful salesman...no pressure Chase Austin showed me all the cars at the dealership that met my criteria. He did not try to influence my decision but was only interested in helpin More

by DAVID
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Austin
Jan 21, 2019 -

Nissan of Cool Springs responded

David, thank you for your kind words and congratulations on your new vehicle! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan of Cool Springs! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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