
Nissan of Cool Springs
Franklin, TN
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2,110 Reviews of Nissan of Cool Springs
Smooth purchase Andre was very helpfull and polite. He got me a good deal. It didnt take all day to get everything done. I was very pleased with my purchase Andre was very helpfull and polite. He got me a good deal. It didnt take all day to get everything done. I was very pleased with my purchase More
Jack Utz is the best person there in sales. Jack is low pressure, how can I help you, kind of person. Some others are very hard working but it is an old fashioned dealership utilizing high pres Jack is low pressure, how can I help you, kind of person. Some others are very hard working but it is an old fashioned dealership utilizing high pressure sales tactics. Jack is your man if you do not like that. More
Awesome Altima SR Real deals, no playing around. To the point salesman, easy to understand and follow. Good to see and feel actions and motions were always end goal dri Real deals, no playing around. To the point salesman, easy to understand and follow. Good to see and feel actions and motions were always end goal driven to get keep things moving forward. Out the door with what I wanted and felt awesome about it. Looking forward to enjoying this car for many many years. More
Great experience Very helpful along the entire process. They were very patient due to me being undecided. They really took time to break down every aspect of my deal. Very helpful along the entire process. They were very patient due to me being undecided. They really took time to break down every aspect of my deal. Would definitely recommend More
Quality Service Richard always makes sure his customers receive quality service at a reasonable price. He is friendly and helpful in answering questions and recommen Richard always makes sure his customers receive quality service at a reasonable price. He is friendly and helpful in answering questions and recommending just what is needed. It is a pleasure to bring our cars here for service! More
Service Excellence In this very busy dealership, I still feel that the employees at Cool Springs Nissan make service excellence their goal. E. Price was my sales rep fo In this very busy dealership, I still feel that the employees at Cool Springs Nissan make service excellence their goal. E. Price was my sales rep for a purchase in July, and while the process took an hour or two more than I had planned, E. P. was pleasant and patient throughout with applying pressure. For my regular car washes, the group in service are quick and accommodating. For my first oil and filter change, I made an appointment, but the place was fully booked, so I left the car all day. This process was a bit more hectic for the employees (with a printer that did not work), but my rep promised to scan and email or mail the task list to me for my maintenance records, so I am pleased. More
Bishoy is the best! Bishoy does everything he can do to make sure I have the exact car that fits me every time! He is the best salesman at Nissan Coolsprings!! Bishoy does everything he can do to make sure I have the exact car that fits me every time! He is the best salesman at Nissan Coolsprings!! More
Great Salesperson !!! I went to the dealership to trade cars and was not looking forward to that process. However, I got Chase Austin as my salesman. He was great to work I went to the dealership to trade cars and was not looking forward to that process. However, I got Chase Austin as my salesman. He was great to work with. He was not pushy and did not rush me in making a decision. He took time to explain everything where I understood it. Since purchasing my Rogue, he has reached out to me to make sure I am enjoying my car and to see if I had any questions. I highly recommend Chase if you are thinking about purchasing a vehicle. Barbara F More
Great service! Connor has been fantastic! He listened to our needs and worked on finding a solution. We never felt we were being "sold" and he was never condescendin Connor has been fantastic! He listened to our needs and worked on finding a solution. We never felt we were being "sold" and he was never condescending. We highly recommend Connor and Nissan of Cool Springs. Austin was also amazing and worked hard to get us what we needed! More
Very helpful salesman...no pressure Chase Austin showed me all the cars at the dealership that met my criteria. He did not try to influence my decision but was only interested in helpin Chase Austin showed me all the cars at the dealership that met my criteria. He did not try to influence my decision but was only interested in helping me find the best vehicle. I would highly recommend him. More