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Nissan of Cool Springs
Franklin, TN
2,120 Reviews
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. We proudly serve the William County area of Tennessee, which includes the cities of Franklin, Nashville, Brentwood, Smyrna, and Murfreesboro.
Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. One way we do this is by regularly running online specials and coupons, which add to the everyday savings provided by Nissan of Cool Springs.
We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
At Nissan of Cool Springs, the customer is, and always has been, a number one priority. With a vast selection of both new and pre-owned vehicles, you'll definitely drive away happy in the vehicle of your dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 176 service reviews
July 18, 2025
This dealership has made several improvements and they get you in and out quickly and honor their coupons for service. I've recently purchased 2 new vehicles from them. Always looking to bring you coffe get you in and out quickly and honor their coupons for service. I've recently purchased 2 new vehicles from them. Always looking to bring you coffee or water. Great folks. More
by donalduck70
February 25, 2025
Very polite very warm and welcoming. Very helpful empathetic very willing to help and willing to provide me excellent service. Deserves a 20% raise for providing such service at the end Very helpful empathetic very willing to help and willing to provide me excellent service. Deserves a 20% raise for providing such service at the end of the day and in the freezing weather as well as the technicians working while understaffed. This is why I continue coming back. More
by ledoncampbel
February 20, 2025
Nick is an excellent writer. He made sure to listen to my concerns and make sure everything was fixed right and at a super reasonable time. Great job! He made sure to listen to my concerns and make sure everything was fixed right and at a super reasonable time. Great job! More
by davids.sean
February 18, 2025
Went up and above to help me out. Nicholas so kind and helpful. Explained everything in an easy understandable way. Nicholas so kind and helpful. Explained everything in an easy understandable way. More
by davidmorphy
Employees Worked With
February 17, 2025
Nicholas was great very personable. Got it in and taken care of in a timely fashion. Very happy thank you you Got it in and taken care of in a timely fashion. Very happy thank you you More
by jonesz
Employees Worked With
February 14, 2025
Went above and beyond for a vehicle that was not even scheduled to keep our daughter safe scheduled to keep our daughter safe More
by Jaeger
Employees Worked With
February 13, 2025
The team there is always attentive to concerns and desires for my vehicle and remains in clear communication through the entire visit. desires for my vehicle and remains in clear communication through the entire visit. More
by JB
Employees Worked With
February 13, 2025
I go out of my way to go see Nicholas and Cole Springs Nissan. They are always on point… Don’t oversell, fix what needs to get fixed and have the best service! I know my Nissan Rogue is well taken care of Nissan. They are always on point… Don’t oversell, fix what needs to get fixed and have the best service! I know my Nissan Rogue is well taken care of! More
by Becca C
February 13, 2025
Brought my Ariya in for recall repairs. Nicholas was so kind and proactive. My daughter picked me up in her Nissan and he saw there was an issue and got it in to be fixed right away. Now bo Nicholas was so kind and proactive. My daughter picked me up in her Nissan and he saw there was an issue and got it in to be fixed right away. Now both of my cars are safe :) More
by Srjaeger
Employees Worked With
