Nissan of Elk Grove

Turning a bad situation to a great experience I'm writing for my mother, we bought an Altima last year and it was brought to service 2 times with the same issue. We called the sales person to help I'm writing for my mother, we bought an Altima last year and it was brought to service 2 times with the same issue. We called the sales person to help us reach the right person and Maria handled everything well. Sad to say when I purchased my civic and had airbags recall my sales person would not call me back or even said hi when he saw me at the lounge. Issue was fixed, many thanks to Elk Grove team, Maria, Wes and Warren. More

Great experience! Great service! I personally would recommend Maria to anyone she's kind and very patient! She helped my family so much and brought it down to the best Great service! I personally would recommend Maria to anyone she's kind and very patient! She helped my family so much and brought it down to the best decisions which is highly appreciated!! More

AWESOME Darian Lim is an AWESOME salesperson. He was very professional, sincere, and personable. He listened to my desires of what I wanted in a vehicle and c Darian Lim is an AWESOME salesperson. He was very professional, sincere, and personable. He listened to my desires of what I wanted in a vehicle and came through with the Murano Platinum. I am extremely happy with my new car! Angelo Montinola was also very professional and personable. He honored the best price and rebate certificate through TruCar.com. Jambert Corpus took the baton without fumble in the remaining distance of this purchase. Despite a couple of hurdles with the title for my trade-in, I was able to sign the final contract and move forward. This is the first car purchase I made alone and am very happy with the outcome. It was an awesome experience. KUDOS to Team Nissan of Elk Grove. More

Customer service is "Excellent"!!! Today was another awesome example of why I will continue buying cars at your dealership. It's because of the "excellent" people employed at your deale Today was another awesome example of why I will continue buying cars at your dealership. It's because of the "excellent" people employed at your dealership. I would like to personally thank Wesley Masterson (service manager) on his kind and understanding behavior with my wife this morning. My daughter's car (formerly my 2010 Nissan Altima Hybrid) was broken into because my daughter left her car unlocked and her car keys in the car! Hence a vey expensive reprogramming of the spare key. Wesley gave us a very generous discount, which meant a lot to us, as we are on a tight budget. It is people like this employed at your dealership that will insure my continued patronage at Nissan/Mazda of Elk Grove. As it is I have bought 3 cars because of your excellent car care and service. Continue employing people such as Wesley Masterson, and I will continue buying cars. Kind regards, John Caramanoff (A loyal customer) More

Having a good experience Lee Lee was a really patient salesman that helped my parents through out all the buying process.Lee Lee was a really helpful person and he have us goo Lee Lee was a really patient salesman that helped my parents through out all the buying process.Lee Lee was a really helpful person and he have us good edvices and is very kind .Thank You Lee Lee for all your help. More

very good service This was the second time we buy a car from this location...i love how they take care of there customers...Excellent Customer Service..i This was the second time we buy a car from this location...i love how they take care of there customers...Excellent Customer Service..i More

Excellent Customer Service!!! It was a pleasure working with Darian and getting a 2017 Altima. I highly recommend him to anyone who is in the market of getting a car. He really go It was a pleasure working with Darian and getting a 2017 Altima. I highly recommend him to anyone who is in the market of getting a car. He really goes out of his way for you and will give you his all to make it happen. :) Darian is the best sales person I have dealt with since 1996. More

2017 Sentra 2016 Altima purchase I was shopping for cars recently due to having lost a vehicle in an accident. I had a 2013 Sentra that I purchased from a rental car sales. I was ve I was shopping for cars recently due to having lost a vehicle in an accident. I had a 2013 Sentra that I purchased from a rental car sales. I was very happy with the 2013 Sentra and was almost certain I would replace it with a similar car. I researched rental car sales and other used car dealers, including Nissan of Elk Grov Certifid used cars. I found that Nissan of Elk Grove had a much larger variety of vehicles at more reasonable prices. I contacted via e-mail and got a very prompt response from sales representative Elisa Gonzales. After several e-mails and phone calls I made an appointment with Elisa to look at some vehicles. After a quick discussion she convinced me that I could get a NEW Sentra at about the same price. In no time I had the car picked out, test drove and in and out of finance thanks to Joe Luiz' great customer service. I was so pleased with the experience I took my 23 year old son there less than a week later to purchase his FIRST. Car. Again, Elisa was the go to girl and did not let me down. My son bought a NEW 2016 Altima. Great deals and great service. Vu Huynh provided great assistance in financing the Altima. More

Great help with used car options Darian was extremely helpful. Looking for options for a first car for our daughter and he made several great suggestions and showed us a good range of Darian was extremely helpful. Looking for options for a first car for our daughter and he made several great suggestions and showed us a good range of possible cars. We were shopping on a budget and Darian treated us with great respect and patience and took the time to make sure we understood all our choices. He recognised what was important in our search and came up with some great suggestions and was quick to get us to a real price and show how our payments would change. We had visited several dealerships and Darian was by far the most helpful sales person we came across. Thanks for all your assistance! Cheers More

Amazing customer service Darian and Kahn made mycar buying experience a great one. They both worked very hard to get my the best deal. Now I am driving around a brand new 2017 Darian and Kahn made mycar buying experience a great one. They both worked very hard to get my the best deal. Now I am driving around a brand new 2017 Nissan Pathfinder. Perfect car for my little family. More