
Nissan of Elk Grove
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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No other dealership quite like Nissan of Elk Grove A warm, family, friendly, and professional atmosphere is the feeling I receive when I step into this Nissan Dealership. The staff has always been A warm, family, friendly, and professional atmosphere is the feeling I receive when I step into this Nissan Dealership. The staff has always been great in my experiences with them and they have always met and/or exceeded my expectations. There is not a “premediated assumptions” vibe like you’d get from other dealerships. They treat all of their [potential] customers the same and welcome them with wide-open arms, regardless if a customer is purchasing or just browsing. I have always been treated with a high level of friendliness, expeditious service, and professionalism. Their customer service is the epitome of what customer services should be. I had an outstanding experience when I purchased my vehicle the day after Thanksgiving. Both the Salesman, Henry Ngo, and Finance Mgr., Sang Chac, were very helpful and both worked expeditiously in completing my deal. It was an in-and -out process. I couldn’t asked for a better service from Henry. He was very knowledgeable, showed a high degree of professionalism, and had a genuine vibe that made the experience that much better. This is my second purchase at Nissan of Elk Grove and unsurprisingly, a better experience than the first. Management/Ownership must know how to recruit top-tier staff because the profound effects of my two experiences have no doubt put Nissan of Elk Grove at the forefront as the go-to dealership when purchasing a vehicle. I once read a quote that states, “The purpose of a business is to create a mutually beneficial relationship between itself and those that it serves. When it does that well, it will be around tomorrow to do it some more.” Henry and Sang, Thank You for a wonderful experience and your exemplary customer services, expeditious process, and professionalism. I hope your customer services and professionalism remains the same because “People expect good service but few are willing to give it." Sincerely, A grateful and loyal customerror Kevin T. N. More
Honest and steamlined purchase We were pleased that we were provided with an honest bottom line price without a need to haggle. The entire process was easy and painless. They were We were pleased that we were provided with an honest bottom line price without a need to haggle. The entire process was easy and painless. They were even able to provide us better financing than our credit union. More
My New Car It was really nice to get a new car. the dealer was very nice and answered all of our questions. and made us an offer that we could not give up. tha It was really nice to get a new car. the dealer was very nice and answered all of our questions. and made us an offer that we could not give up. thank you More
Great!!! Anthony was very helpful and was straight forward which I like and gave us fair trade in value for our Versa. Always get my cars here and will continu Anthony was very helpful and was straight forward which I like and gave us fair trade in value for our Versa. Always get my cars here and will continue the tradition. More
Ten stars, but you only have five? Friendly salesman and great service, will do it again in 4 years. Thanks for the tank of gas, car wash and of course the coffee. Friendly salesman and great service, will do it again in 4 years. Thanks for the tank of gas, car wash and of course the coffee. More
First time buyer I was a first-time car buyer. The staff were friendly and polite. I was not optimistic about the payment plans about being approved but they made it h I was a first-time car buyer. The staff were friendly and polite. I was not optimistic about the payment plans about being approved but they made it happen with a low monthly payment. More
Very good Very comfortable and low stress experience. Allan provided a positive car buying experience. I will buy my next vehicle from Nissan of Elk Grove. Tha Very comfortable and low stress experience. Allan provided a positive car buying experience. I will buy my next vehicle from Nissan of Elk Grove. Thank you More
Just bought a new car! My husband and I stopped by Nissan of Elk Grove just to look at cars after a day of shopping. We were greeted by the Anthony Glover who helped us pick My husband and I stopped by Nissan of Elk Grove just to look at cars after a day of shopping. We were greeted by the Anthony Glover who helped us pick cars that were in our price range but also had all of the features we wanted as well. My husband found a car he liked and we were able to test drive it that night. Anthony was thorough and able to help us work with an affordable monthly payment. Anthony and the other staff members Sang Chac and Vu Huynh all treated us very well. They were attentive to our needs and were able to work with us and get us to an outcome that worked well for our budget. We love our new car and have Nissan of Elk Grove to thank for that. We would highly recommend to our friends and family members to purchase their next vehicle there. Thank you for your help guys! More
The single worst car buying experience of my life! I feel very bad for my sales person, Steve. He was this dealerships only positive attribute. It took the dealership 7 weeks to obtain financing, I had I feel very bad for my sales person, Steve. He was this dealerships only positive attribute. It took the dealership 7 weeks to obtain financing, I had to resign contracts twice, they sent two letters telling me to return my vehicle, and when I called, they told me they just sent it out to cover themselves, I really didn't need to return my vehicle. Both times the letters were sent, it was after the 10 day allowable timeframe to request a vehicle back. The very first contract was the old "bait and switch" the finance person Vu said we had to buy gap insurance to obtain a lower interest rate, we walked out of the office and went home. Three days after walking out, they told us they could give us the original rate. We made an appointment to come in and had to wait three hours for them to finalize the loan with the lender. A month later, we were told we had to resign a new contract switching buyer and co buyer. I will never buy another vehicle from this establishment. I am a return customer, this was my second purchase with them. More
A great experience We recently purchased a Honda Civic Si from Nissan of Elk Grove. Anthony was very helpful on my trade-in process and negotiations so it was a great ex We recently purchased a Honda Civic Si from Nissan of Elk Grove. Anthony was very helpful on my trade-in process and negotiations so it was a great experience. More