
Nissan of Elk Grove
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Amazing Alan Alaguena was fantastic. Im so happy he was my sales person. i really appreciate all the work he did for me. He made me a priority and did everyth Alan Alaguena was fantastic. Im so happy he was my sales person. i really appreciate all the work he did for me. He made me a priority and did everything in his power to get me the car I wanted. I will definitely recommend this dealership as well as Alan. Thank you again. You did wonderfyl Alan! More
Great Customer Service Nissan provided great customer service and was able to get me into a car for an affordable price. The sales person who helped me was very accommodatin Nissan provided great customer service and was able to get me into a car for an affordable price. The sales person who helped me was very accommodating and answered all questions; very knowledgeable about Nissan cars. They are truly customer oriented and provide a great experience. I would definitely recommend them to anyone interested in purchasing a new vehicle. More
Great service department, poor sales I went to the dealership twice, and both times, the sales associate seemed unconcerned as to whether I bought a vehicle or not. This attitude even ca I went to the dealership twice, and both times, the sales associate seemed unconcerned as to whether I bought a vehicle or not. This attitude even carries over to the survey today, in which she couldn't be bothered to actually write my name in the introduction of the email, but rather left it saying, "Customer Name." I also spoke with other people at the dealership over the phone and via email to ask questions about when my other loan would be paid off, and never received responses to my questions. I did receive a phone call asking why I gave low scores in the survey I took, but in regards to my questions, never received responses. Essentially, the customer service leaves much to be desired. I wanted a Nissan because my previous car was a Nissan and the service department is great. However, if this had been my first experience with this dealership, I would never have returned. More
Nissan Great customer service! EZ was knowledgeable and friendly and answered all our questions. Sang was also very friendly and answered all our questions i Great customer service! EZ was knowledgeable and friendly and answered all our questions. Sang was also very friendly and answered all our questions in regards to the financing process. More
Purchased New Car Nissan helped us get out of a car with negative equity into a brand new 2014 Altima with a manageable payment. The only part of the experience that w Nissan helped us get out of a car with negative equity into a brand new 2014 Altima with a manageable payment. The only part of the experience that was difficult was the wait time to deal with finance. We waited an additional 1.5 hours to meet with finance and it was already 9:00 at that time. In the future, maybe ordering a pizza for the customer or offering some food options other than chips would help keep the customers more patient. More
Excellent Allan went above and beyond by signing my sister all the way to the bay area. I would totally recommend him to all the buyers out there. Allan went above and beyond by signing my sister all the way to the bay area. I would totally recommend him to all the buyers out there. More
Suranganie Paranavitana Omar was very helpful and explained all the benifits I would get if purchased from Elk Grove Nissan. I will come back to get another car when my siste Omar was very helpful and explained all the benifits I would get if purchased from Elk Grove Nissan. I will come back to get another car when my sister comes. More
My new Nissan Murano I want to thank Anthony Glover for all the help he gave me on my new Murano, I love it and he was so patient and helpful. I would recommend him to all I want to thank Anthony Glover for all the help he gave me on my new Murano, I love it and he was so patient and helpful. I would recommend him to all my friends. I love my new Murano More
Matt took care of us The is an update to my previous review. Once everything was explained, Matt B. made sure it was taken care of. We will definitely be back in another The is an update to my previous review. Once everything was explained, Matt B. made sure it was taken care of. We will definitely be back in another year or so to purchase from them More
Excellent customer service & very friendly We want you to know how much we appreciate the outstanding service you have given us for buying our car. I would recommend you to my friends and fami We want you to know how much we appreciate the outstanding service you have given us for buying our car. I would recommend you to my friends and family. Thanks again for your friendly service. More