Nissan of Elk Grove

I can't say enough good about Sohe. She bent over backwards to help us find just the right car. Maverick was there to help us when Sohe was momentarily unavailable. It was such a nice experience c backwards to help us find just the right car. Maverick was there to help us when Sohe was momentarily unavailable. It was such a nice experience car shopping with two very pleasant sales people. If you're looking for someone who's not going to give you the hard sell, go see Sohe and Maverick. Once we decided on a vehicle, it had to be brought in from another location. When it arrived from another dealership it was coated in hard water spots. Sohe, Maverick, Nef, Eduardo and staff worked diligently to get every single stubborn hard water spot off the car making it look and feel factory new!!!! I'm looking forward to working with Sohe and Maverick at Elk Grove Nissan in the future!!!! Two fabulous, professional people doing a superb job of representing Nissan of Elk Grove!!!! I have say the whole team was great--Nef and Eduardo detailing and restoring our car to its original newness; Dave and Warren establishing a good deal; Sang and David writing up the paperwork. Thank you, everyone!!!!! And, all the others greeting us with a smile!!!!! More

We dealt with two people: Jaik Willmon - How smart We dealt with two people: Jaik Willmon - How smart you were to have hired a young man with such a great personality. Jaik was "real", down to ear We dealt with two people: Jaik Willmon - How smart you were to have hired a young man with such a great personality. Jaik was "real", down to earth, we felt like he wasn't just trying to sell, but discover what we really needed/wanted in a new car. He answered EVERY SINGLE QUESTION we had about different vehicles. The test drive was great - he made us feel comfortable. He gave us his information just in case we have more questions. What a great experience we had - mostly because of him. Sang Chac - What a professional! He was a pleasure to deal with as well. We love this dealership, having purchased another vehicle here in 2009. They follow up, take care of us, give us a few free oil changes a year and have a great place to wait while our car is being serviced. More

My overall experience at Elk Grove Nissan is great. My salesman, Maverick America was very professional and made sure that my car shopping experience was a good one. He answered all of my questions and wa salesman, Maverick America was very professional and made sure that my car shopping experience was a good one. He answered all of my questions and was extremely friendly. Due to my experience I would recommend Elk Grove Nissan. More

I went to a couple dealers before but none like nissan of elk grove they have a awesome customer service this was my second time getting a car from them also the service department is the best i always just elk grove they have a awesome customer service this was my second time getting a car from them also the service department is the best i always just to gey help from cruz she is so nice More

Soheila was great!!She showed us all the different cars we wanted to see. Got us a great deal and she provided excellent customer service. we wanted to see. Got us a great deal and she provided excellent customer service. More

I had a great experience with salesman Maverick. Would recommend him to family and friends. Look forward to doing business with him again in the near future. recommend him to family and friends. Look forward to doing business with him again in the near future. More

Vu made the entire process so easy!! I was able to get the price online, handle most of the transaction on the phone or email and then just come in to finish up the paperwork. I live a very busy life so the price online, handle most of the transaction on the phone or email and then just come in to finish up the paperwork. I live a very busy life so sitting in a dealership all day was not something I had time to do...Both him and Sang were very sensative about my timing and they made the process so easy. I normally HATE car shopping but I would go back to them anytime!! Thanks and I LOVE my new Altima SL More

I Have Been All Around Town an this is byfar the best dealership. I dont see myself going any place else for my cars. The people are great and they work for you.. dealership. I dont see myself going any place else for my cars. The people are great and they work for you.. More

You know that sinking sense of anxiety & dread you feel pulling into a car dealership? You pull in, park, and look around before opening your car door and stepping out. You're not sure from which di feel pulling into a car dealership? You pull in, park, and look around before opening your car door and stepping out. You're not sure from which direction the sales person will emerge and commence the rapid-fire steps in your direction, but you anticipate the barrage of questions you'll be asked. All the while, secretly hoping they were all called away to a meeting, leaving you to leisurely browse the gleaming cars parked around you as far as the eye can see... Enter one amazing, young woman: Heidi Sawyer! She single-handedly made our dread fade, only to be replaced by a sense of positive anticipation of when we'd interacrt with her again. Let me explain. We were an eco-minded, green, middle-aged couple in need of a new car. The old truck (a 1997 Nissan Frontier with 415,000 miles on the original engine and purchased new by by husband) was beginning to grow tired. Neither one of us was looking forward to the car haggling, but we knew a new car was in order. Heidi's broad smile and contagious energy were such a welcome surprise! Within minutes, our shoulders, having anxiously been drawn upward to our ear lobes, had returned to their proper relaxed position. The laughter and banter that ensued made us both feel like we'd met a new friend, not a car sales person. Heidi Sawyer is Elk Grove Nissan's "LEAF Specialist" and special she is! She had answers to all our questions and explained the all-electric Leaf in terms that were clear, concise, and informative. She didn't hit us with a barrage of questions. Instead, Heidi got to know us, shared a bit about herself, laughed with us as we kidded with each other and we left Nissan with a comfortable knowledge base. Buying a new car takes time; an investment such as this is not to be rushed into. Heidi didn't try to hang on to us as the evening drew to a close and we decided to head home. In the days ahead, we would text her with Leaf questions, call her about Leaf features, and visit her at Nissan's Green Day event. When we'd made our decision to purchase the all-electric Leaf, Heidi made it a friendly, relaxing experience. The features we wanted weren't all present in the available Leafs, but with Heidi's reassurance, we waited while the vehicle that was right for us was located. She kept us informed. She remembered and asked about events in our lives that we had chatted about with her. She made us laugh. She followed through. Heidi Sawyer made buying a new car a JOY! (We never thought that was even remotely possible!) We've had our Nissan Leaf for a few weeks now. It is the greatest car and we couldn't enjoy it more! It's fun and relaxing to drive. It makes us feel good about our efforts to help the Earth. No gas, no oil changes, no smog checks - EVER! What a savings! And Heidi, well we've stopped by a few times just to say "hi" and we text back and forth about simple joys in Life. Heidi Sawyer isn't a car sales person at all. She is a bright, enthusiastic young woman who is making a positive impact on the Planet for her young daughter and children everywhere. She just happens to sell cars while doing it. Happy LEAF owners, Octavio & Kimberly Navarrete More

I visited this dealership early Monday afternoon and was properly greeted by the sales rep Maverick America. I set his expectations on what I wanted to accomplish. Maverick had a meeting and introduced me properly greeted by the sales rep Maverick America. I set his expectations on what I wanted to accomplish. Maverick had a meeting and introduced me to another salesman Rick. Rick was polite and assisted me in looking for vehicles within my budget. At that point in time I was unable to find a vehicle that would meet my needs. After looking further at other dealerships with the stereo typical "used car salesman approach". I was looking for a more specific vehicle and had found it online. I went back to Nissan of Elk Grove and spoke to Maverick due to my satisfaction with our previous interactions. He remembered my criteria I discussed with him several hours earlier and went to work to find the vehicle I found online. It was the car I have been looking for. Maverick was great, very kind and professional through the whole process. I feel he did his job as I expect it to be done and had a smile the whole time, even though I may have been a bit difficult at times. I really appreciate his time and kindness and professionalism. More