Nissan of Elk Grove

I used the internet to find a selection of vehicles to purchase. My request for more information on the vehicle I was interested in was responded to very quickly. Everyone was most cordial and professi purchase. My request for more information on the vehicle I was interested in was responded to very quickly. Everyone was most cordial and professional. Ron K even offered to pick me up at my residence if my old vehicle wasn't in running condition. This was what I call "going the extra mile" in offering service. I am appreciative of the life time carwash benefit. I would recommend doing business with Nissan of Elk Grove. They are truly committed to keeping their customers happy and loyal. Thank you! Terry B. More

I always have peace of mind going to the EG Nissan service center, every time I pull up for drop off, I am always greeted by someone and only get fast prompt service during checking in. I had to visit service center, every time I pull up for drop off, I am always greeted by someone and only get fast prompt service during checking in. I had to visit twice within two weeks to install parts, and on both occasions I was assigned to Dave, he was always courteous, cheerful, and great at explaining everything to me and what needed to be done. Thank you for the great service! More

4th car we have bought from Ron K. He is outstanding, very professional. Don't know if I will ever buy from another salesperson as I have found no better. very professional. Don't know if I will ever buy from another salesperson as I have found no better. More

Everyone at Nissan of Elk Grove were very friendly....the overall experience was great I drove away a happy customer!! I would recommend them always. overall experience was great I drove away a happy customer!! I would recommend them always. More

The staff was very friendly and helpful, knowledgable about the car. They went the extra mile to get what I wanted. Very good experience overall. about the car. They went the extra mile to get what I wanted. Very good experience overall. More

I parked my car and was directed to a waiting room & was ignored for 30 minutes. I was only finally acknowledged when I got up to leave the service department. Called ahead of time to give estimated tim was ignored for 30 minutes. I was only finally acknowledged when I got up to leave the service department. Called ahead of time to give estimated time of arrival as I have to "wait" given the distance from home. Cruz was apologetic when aware of the lack of acknowledgement. More

Ron is one of the most professional sales managers whom I know in the automobile industry. I am very lucky to have him for helping me out throughout the entire purchasing process. With his deep experience an know in the automobile industry. I am very lucky to have him for helping me out throughout the entire purchasing process. With his deep experience and knowledge, he helped me clearly understand my options given my preferences. Although I had a lot of questions, he answered all of them with details and patience. Not only he made the process easy to understand but he was also very friendly. You would feel good and comfortable about talking to him due to his professionalism, sense of humor, and energy. I highly recommend him to all of you! More

I had a great experience. Sohe was very friendly throughout the whole experience and was extremely patient with everything that needed to be handled. She handled everything with care and made sure t throughout the whole experience and was extremely patient with everything that needed to be handled. She handled everything with care and made sure to make it as easy as possible, especially for it being my first time buying a car. More

Great customer service and friendly. No pressure sales and got a great vehicle at a acceptable rate to both us and the dealer. This is why I have bought 3 vehicles from them so far. and got a great vehicle at a acceptable rate to both us and the dealer. This is why I have bought 3 vehicles from them so far. More

Matt was absolutely fantastic. From the moment we met him, we felt completely comfortable. Matt did not pressure us and took his time to show us exactly the cars that we wanted to see. He even took the him, we felt completely comfortable. Matt did not pressure us and took his time to show us exactly the cars that we wanted to see. He even took the time to take me to a personal appointment. Him and my husband returned to pick me up in another car that I wanted to test drive. He demonstrated care and understanding with us each step of the way. Matt went above and beyond the next day when we were finally able to pick out car up (was brought up from Hayward). Matt made sure that the car was perfect. When we arrived, he took the time to explain all of the details of the car and even spent time with my kids showing them everything that the car could do. He was wonderful in making sure that my kids we were taken care of as well as my husband and myself. He is absolutely amazing and should be compensated for a wonderful job done. Now when we arrive at the dealership, my kids and I only want to see him. If Matt is unavailable to assist us in the future, then I will take my business somewhere else, that's the value that he brings to a dealership. More