Nissan of Elk Grove

We appreciated not being pressured into a sell. We also felt like Vu was willing to work with us on what we were looking for and the price as well. He did not try to convince us to like or buy anything els felt like Vu was willing to work with us on what we were looking for and the price as well. He did not try to convince us to like or buy anything else. It was a hard decision to make. We had been shopping around for new and used vehicles. The price was a big issue. When it came time to finish up with the financing, we felt like everything in the contract; etc was very clear. We did not feel like we were left with any surprises or confusion. We understood the offers for the extra servicing plans but we choose to decline them because of the added monthly costs and we had some of them already. It was the best experience we have had buying a used or new vehicle. More

I appreciated the service I received at Nissan Elk Grove. When they did not have the exact car I wanted on their lot, they worked hard to find one that met my specifications and make arrangements to get it When they did not have the exact car I wanted on their lot, they worked hard to find one that met my specifications and make arrangements to get it for me as quickly as possible. During the process Sohe kept me well informed on what was happening. She was also accessible by phone and if she needed to check on specific information, she would always return my call within a very short time frame. I felt like they valued me as a customer and wanted to make a deal I would be happy with. I appreciated that they did not use high pressure sales tactics to force the sale, but instead were sensitive to the type of deal I was looking for. I would definitely recommend them to anyone looking to purchase a vehicle. More

I was very impressed with the level of customer service. As you are all aware of the old school style of car dearlerships being pushy car sales reps. I did not have that experience at all. I was impressed n As you are all aware of the old school style of car dearlerships being pushy car sales reps. I did not have that experience at all. I was impressed not only with Ron's customer service, but with the whole Nissan team. Everybody was friendly and said hello as they were walking by even with other customers. The manager even stopped by and introduced himself and made sure I was comfortable. Overall I was very satisfied with the leve of customer service provided by your dealership. I rate you guys *****five stars! Thank You, Brian Evans More

Over great customer service by all team members especially our sales person Lucy. We bought two vehicles and both my mom and I are very pleased with the vehicle and the customer service we received especially our sales person Lucy. We bought two vehicles and both my mom and I are very pleased with the vehicle and the customer service we received. More

We had a great experience buying our new car. The staff was very helpful. We would recommend this dealership to a friend. The dealership was highly recommended to us by a friend and prior customer before w was very helpful. We would recommend this dealership to a friend. The dealership was highly recommended to us by a friend and prior customer before we bought our car. Thank you. Guillermo D. More

I called the parts department today and spoke with Billy! He was so polite and asked me what my name was and could he get a contact number if we got disconnected. I was looking for a reciept for a valve bo He was so polite and asked me what my name was and could he get a contact number if we got disconnected. I was looking for a reciept for a valve body we bought back in June. He found it and faxed it to me. He also asked me if he could place me on hold. He was just a very polite man! It was very nice to talk to him. More

Great experience! Went to Folsom lake nissan first and received horrible service then decided to go to Elk Grove already knowing what I wanted and had an awesome experience. They were willing to work with received horrible service then decided to go to Elk Grove already knowing what I wanted and had an awesome experience. They were willing to work with my price range and did not pressure me into anything!! Definitely recommend this dealership! And if possible get Rachel as a consultant because she was awesome to work with! Made the whole experience personal which was awesome to see at a car dealership! More

Got an internet price for the new Pathfinder that was a good deal so decided to go there and checked it out. Test drove the vehicle and loved it. Ron Kostusak was the internet manager/sales person that hel good deal so decided to go there and checked it out. Test drove the vehicle and loved it. Ron Kostusak was the internet manager/sales person that helped us out. Ron went up and beyond to get the Pathfinder that we wanted, he drove over 140 miles to pick up our vehicle from another dealership. Upon delivery of the vehicle, Ron took the time to show us the ins/outs of our vehicle and made sure all questions were answered. We liked the friendliness and hassle free of this dealership. We would recommend this dealership and Ron Kostusak to future customers. More

Excellent dealearship to buy a vehicle, Everyone was friendly and helpful, even the staff that did'nt help us were very friendly. I would buy another vehicle again from this dealership friendly and helpful, even the staff that did'nt help us were very friendly. I would buy another vehicle again from this dealership More

Robert Thach was very helpful and knew what I wanted. Didn't feel pressured at all and got me into a brand new altima. Highly recommend him Didn't feel pressured at all and got me into a brand new altima. Highly recommend him More