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Nissan of Queens

Ozone Park, NY

4.3
579 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Nissan of Queens promise to work tirelessly to exceed your expectations. The Nissan of Queens Customer Promise We Promise To: - Respect your time. - Market our products and services honestly. - Employ a professional, well trained and knowledgeable staff. - Maintain a clean, comfortable, modern facility. - Offer only products and service that meet your needs. - Provide clear explanations of all pricing and paperwork. - Deliver your vehicle to you clean with a full explanation of features. - Treat you as a guest in our home.
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93 - 25 Rockaway Boulevard

Ozone Park, NY

11417

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Showing 579 reviews

March 17, 2012

Larry Brewer was GREAT, In the past I've had bad experences with this dealership but not this time this was the BEST visit ever from the 1st call from Larry to the 1st meeting his guest service was More

by LanaStraker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Brewer, Larry Brewer
Dec 17, 2014 -

Nissan of Queens responded

Thank you for your great review! I would like to take this opportunity to tell you that currently have great Holiday Specials going on right now. If you are interested, you can stop by or call us today at (877) 720-7296. I look forward to seeing you at Nissan of Queens again soon.

March 08, 2012

My wife and I have been to about 4 other dealerships, & we have had the worst experience.. Until we met Ivy, Eugene and Dana at Queens Nissan.. Dana the internet sales manager, introduced me to Eugene my More

by Kirkpone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivy, Dana, Eugene
Dec 17, 2014 -

Nissan of Queens responded

Thank you for your great review! I would like to take this opportunity to tell you that currently have great Holiday Specials going on right now. If you are interested, you can stop by or call us today at (877) 720-7296. I look forward to seeing you at Nissan of Queens again soon.

Dec 17, 2014 -

Nissan of Queens responded

Thank you for your great review! I would like to take this opportunity to tell you that currently have great Holiday Specials going on right now. If you are interested, you can stop by or call us today at (877) 720-7296. I look forward to seeing you at Nissan of Queens again soon.

February 29, 2012

Elliott was very helpful buying my new car. I am very satisfied with my experience with Elliott; he was very helpful, courteous, and gave no pressure or hassle. I recommend you deal with him. He's 10+. More

by salito9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Elliott Mamane
Dec 17, 2014 -

Nissan of Queens responded

Thank you for your great review! I would like to take this opportunity to tell you that currently have great Holiday Specials going on right now. If you are interested, you can stop by or call us today at (877) 720-7296. I look forward to seeing you at Nissan of Queens again soon.

February 24, 2012

I was referred to Felicia by my in-laws. She explained to me how the entire process would go. When I arrived at the Pre-owned Car lot, she introduced herself and also introduced me to a salesman by the name More

by Harlem55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felicia-BDC; Aneil-Salesman; Dom & Marcos-Sales Managers, Dominick Montello
Dec 17, 2014 -

Nissan of Queens responded

Thank you for your great review! I would like to take this opportunity to tell you that currently have great Holiday Specials going on right now. If you are interested, you can stop by or call us today at (877) 720-7296. I look forward to seeing you at Nissan of Queens again soon.

February 21, 2012

I have just purchased a 2012 Rogue. I must say Queens Nissan fulfilled and exceeded my expectations. I contacted Ms Felicia Richardson, online representative. I informed her exactly what I was looking fo More

by SAMARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FELICIA RICHARDSON/MGR PAUL/CHARLES, Paul Gibson
Dec 19, 2014 -

Nissan of Queens responded

Thank you for your great review! I would like to take this opportunity to tell you that currently have great Holiday Specials going on right now. If you are interested, you can stop by or call us today at (877) 720-7296. I look forward to seeing you at Nissan of Queens again soon.

January 29, 2012

They are not reasonable when trading in a car that is in They are not reasonable when trading in a car that is in show room condition (everything is perfect). They insult you by offering you $3,000.00 be More

by sleeper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shaq
Dec 19, 2014 -

Nissan of Queens responded

I am very sorry your experience with us was not satisfactory. At Nissan of Queens, we strive for the best customer service. I appreciate that you brought this experience to our attention so we can avoid any future situations similar to this from occurring. Again, I am sorry to hear about your difficult experience and I hope that we can mend and build a future relationship, as we are currently under new sales management. My email is nicolet@titanmotorgroup.com or you can respond directly to this message. I look forward to hearing from you soon.

January 12, 2012

I have to say that this dealership has the best customer service I have ever seen. The Managers are very fair and truthful when we went to purchase our 05 Nissan Titan. My husband and I had been looking f More

by Titan05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana, Alex and Stanley, Alex Pollack
Dec 19, 2014 -

Nissan of Queens responded

Thank you for your great review! I would like to take this opportunity to tell you that we currently have great Holiday Specials going on right now. If you are interested, you can stop by or call us today at (877) 720-7296. I look forward to seeing you at Nissan of Queens again soon.

January 12, 2012

I needed a car right away on a short notice. Since this dealership is close by, I decided to start my search there for a car. As I got to the dealership, Mr Shaquim promptly welcomed me from outside the sh More

by Rogue_Rider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaquim Butler
Dec 19, 2014 -

Nissan of Queens responded

Thank you for your great review! I would like to take this opportunity to tell you that we currently have great Holiday Specials going on right now. If you are interested, you can stop by or call us today at (877) 720-7296. I look forward to seeing you at Nissan of Queens again soon.

September 30, 2011

MY first time car deal Maxima 2004 Pre-owned and I was very disappointed. Numerous visits for a temporary registration card and I purchase the car march26,2011 and didnt receive the one from dmv until sep More

by Rubyson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
IVY, AMI
Dec 19, 2014 -

Nissan of Queens responded

I am very sorry your experience with us was not satisfactory. At Nissan of Queens, we strive for the best customer service. I appreciate that you brought this experience to our attention so we can avoid any future situations similar to this from occurring. Again, I am sorry to hear about your difficult experience and I hope that we can mend and build a future relationship, as we are currently under new finance management. My email is nicolet@titanmotorgroup.com or you can respond directly to this message. I look forward to hearing from you soon.

July 25, 2011

I did reccommend this dealership only because I got a fair price ( fair, not great), after getting the runaround all day at other dealerships. They did tack a hidden charge on after all the paperwor More

by peteandjulesmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Johnston
Dec 19, 2014 -

Nissan of Queens responded

Thank you for your review! I am happy that your received a good deal on your vehicle in the past and that you brought your experience to our attention, as we are constantly trying to improve our customer service. I would like to take this opportunity to tell you that we currently have great Holiday Specials going on right now. If you are interested, you can stop by or call us today at (877) 720-7296. I look forward to seeing you at Nissan of Queens again soon.

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