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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,111 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

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Showing 7,111 reviews

September 29, 2022

Wonderful experience! Everyone was helpful and friendly. Mechanics were thorough and explained all procedures. Best dealer! More

by Truckgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Michelle Ross, Kelley Carlson
Report | Print
Sep 30, 2022 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! This is what we strive for. Paula Quick Owner Loyalty Manager

Sep 30, 2022 -

Nissan of Richmond responded

Thank you so much for your kind words and the FIVE STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Thanks again! Paula Quick Owner Loyalty Manager

Helpful
September 29, 2022

This has been one of the fastest oil change EVER! Donnie was very helpful and nice. More

by NICEY9217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Sep 30, 2022 -

Nissan of Richmond responded

It's great to hear that Donnie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

Helpful
September 29, 2022

Front desk associate was very friendly and got my car in same day. It was a great, quick and painless experience! Thanks so much for the great service. More

by Alemzahai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Sep 30, 2022 -

Nissan of Richmond responded

We're happy you found our staff to be so supportive during your experience here at Nissan of Richmond. We are always more than happy to assist you if anything else comes up. Thanks for doing business with us! Paula Quick Owner Loyalty Manager

Sep 30, 2022 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. This makes our day! Paula Quick Owner Loyalty Manager

Helpful
September 28, 2022

Service representative was attentive, professional and knowledgeable. My car was done the right way the first time More

by elainerr23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Ross
Report | Print
Sep 28, 2022 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

Helpful
September 28, 2022

Good good good fantastic fantastic fantastic fantastic awesome awesome awesome awesome acknowledging helpful very helpful helpful More

by noneemail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
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Sep 28, 2022 -

Nissan of Richmond responded

Thank you for the 5 star review! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan of Richmond. We look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

Helpful
September 28, 2022

I am happy for the work done on my pathfinder the workers there treat me with kindness More

by COLLINZONE
Customer Service
Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Quick , Donnie Washington, Michelle Ross, Kavon Smith, Kelley Carlson
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Sep 29, 2022 -

Nissan of Richmond responded

Thank you for taking the time to leave us this fantastic, Five-star review. This is what we strive for. We appreciate your business and our team looks forward to serving you again soon! Please let us know if we can be of any further assistance. We're always happy to help. Paula Quick Owner Loyalty Manager

Helpful
September 27, 2022

The staff was kind at the service counters, very knowledgeable and a quick turnaround time More

by Emily Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2022 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as a valued customer for many years to come! Paula Quick Owner Loyalty Manager

Helpful
September 26, 2022

The dealership staff was really nice and attentive to meet the needs I bring my car in there for. More

by MSTYRA80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2022 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear Debbie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

Helpful
September 26, 2022

Clean and organized dealership with respectable staff who are attentive and understanding of your needs. More

by Hit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Kellogg
Report | Print
Sep 26, 2022 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Jeremy and our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

Helpful
September 26, 2022

Awesome service donnie is amazing and very helpful definitely recommend her for service assistance again! More

by KAV2MARCEL427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Sep 26, 2022 -

Nissan of Richmond responded

Thank you for the kind words for our service department! Donnie and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

Helpful
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