Nissan of Staten Island

Best Salesman ask for Brian The only reason why I keep coming back to Nissan is the salesman. Straight forward conversation regarding the purchase and treated like family. If an The only reason why I keep coming back to Nissan is the salesman. Straight forward conversation regarding the purchase and treated like family. If anyone decides on buying a Nissan come to this location and make sure you ask for Brian. I am a long time customer of Nissan but "it's about how your are treated as a customer" that makes the sale and makes you to keep coming back. Thank you Brian!!! More

Good and unforgettable experience I just want to thank Deanna Rivera for all her attentions, for making the purchase process for me and my girlfriend as easy and understandable as poss I just want to thank Deanna Rivera for all her attentions, for making the purchase process for me and my girlfriend as easy and understandable as possible, for being there from the beginning to the end of the whole process, answering all and each of our questions and concerns. More

Leasing a vehicle Brian is a fantastic salesman. He made me feel right at home from the time I sat down. I can only describe my experience with Brian, one word AWESOME Brian is a fantastic salesman. He made me feel right at home from the time I sat down. I can only describe my experience with Brian, one word AWESOME. More

Wonderful DeAnna knew what I’m looking for and didn’t pushy like others. She’s patient and has all information available to assist. She’s approachable DeAnna knew what I’m looking for and didn’t pushy like others. She’s patient and has all information available to assist. She’s approachable More

Awesome experience Deanna was awesome. She was not pushy like your everyday car salesman. She was very interested in what we wanted and did everything possible to get us Deanna was awesome. She was not pushy like your everyday car salesman. She was very interested in what we wanted and did everything possible to get us what we wanted. Best experience in a dealership. More

Better Business Bureau No one from this dealership responds, they won't even speak to Nissan Corporate. Victoria Caronna does nothing, taking concerns elsewhere. Don't buy No one from this dealership responds, they won't even speak to Nissan Corporate. Victoria Caronna does nothing, taking concerns elsewhere. Don't buy here!! After contacting the BBB for assistance, this dealership will not respond to them either. Buyer beware - you will regret dealing with this business. More

Wonderful Will be going back gladly and happy to recommend to everyone. They made me feel very comfortable with my purchase and love driving it! Two thumbs up Will be going back gladly and happy to recommend to everyone. They made me feel very comfortable with my purchase and love driving it! Two thumbs up More

Extremely Shady Nissan Dealership I got scammed by this dealership in an extremely harsh way! I was forced to sign up for a loan that I didn't need because they don't do full payment t I got scammed by this dealership in an extremely harsh way! I was forced to sign up for a loan that I didn't need because they don't do full payment transactions! The car was damaged by one of their workers so they refused to sell me a different one! They repainted the front bumper which came back with dirt and bubbles in the paint done half xxx in only 2 days without using a clean room! After arguing for 3 weeks I decided to lose my down payment and default on the loan! Do.not trust this dealership they are extremely shady!! I tried calling corporate office and they did absolutely nothing to help because Nissan has no corporate office in New York!! Do not go to this dealership they are a nightmare group of conniving people so beware!! More

Water of time This review is the type of review that more people experience but are so disgusted with what actually happens that they don't even want to write the r This review is the type of review that more people experience but are so disgusted with what actually happens that they don't even want to write the review to relive the horrors that occur at dealships. Well ladies and gentlemen here is my horror story with the most unprofessional, unfriendly, and unhelpful car dealship you will ever experience. I went in look for a used car, went to go see it was helped by the only knowledgeable person that works at both areas, Christine, loved the car and she brought us in to talk about the car and the price. She had us speak with the manager there, Mark, that at the time are only concern was that he was very young to be the manager on duty - but wait until later on in the review for the real fun - speak to us about the pricing of the car. He sat down and quoted one price that was way too high for a used car without running my credit score. He then told us to give us a more accurate price I would need to fill out a credit check, which I did. To then come back with a price $70 dollar less then what was first orginially quoted and of course I was all in. Christine took over again and went over a few more papers to then have all of us head to the other location because that is where the finance desk are. Ok fine let's go. Get there wait two plus hours, finally get to sit down with Chris (by the way he is just the "accountant" - guess that his way out of things when then price changes to be way out of what was orginially quoted, for that please don't shot the messanger moment). To then get quotes a price $90 more the what was orginially quoted. Ok nope not going to do the deal, either want to have my paper work or watch it be shredded which was told by Chris and Christine absolutely, but let's call Mark to find out how he got you to the rate he got you too, it will take him two minutes to get here. Yet again in good fate we did, but seeing how it would be impossible for him to kick $6500 off the car, but sure let's see what he comes up with. As they said he was there in two minutes. Get ready this is where the story gets FUN! Mark tries to weasel his way out of what he quoted by saying he said everything we needed to know at the first area of the deal and started saying things that were never stated and told me that I must have heard wrong. And like a trapped animal he went for the attack and decided to be a tough guy and when I stated I want everything I sign for in my possession or to watch it begin shredded it takes the file to the next office over, which I follow, and watch him throw it into a locked garbage pale to fine out a shredding company comes to shredded it. Which was not what was discussed at all when I was told by three people that I can have the paperwork or it ACTUALLY SEE IT BEING SHREDDED - apparently at this dealership we don't know what that pharse means. As he was walked by us he muttered under his breathe "I'm done with this." Done with what?!? That fact that you were caught in you own BS story and that the accountant, your sales rep you work with and the at the time one duty GM all were there when we called you on your BS. For then when I got the GM invovled for him to storm out of the place, like a child. For the GM to only state to me that he is sorry for how he acted and that he is young - I will add this piece of information I'm about the same age or maybe a few years old then him and even I stated that it was childish and unprofessional. As we spoke to the GM he did try to help out by discounting the rate of the monthly payment but when stated the only way for me to consider the car was to get the rate I was originally quoted. And when asked how even would be able to give that rate then his answer to that and multi other questions was "I have no intelligent answer for you." So no car, no paper work, just hopes that my identity doesn't get stolen. As I was leaving I thought I would leave them with a personal opinion of Mark, was all of I were his boss I would have fired him for the lack of unprofessional. So to wrap up this review if you would like to get you hopes crushed, to be lied to your face for four hours, and to be talked down to by line employees and management - YOU PICKED THE RIGHT PLACE TO GO TO! Have as much fun as I did, I wish you the best of luck because you will definitely need it. More