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Nissan of Torrance

Torrance, CA

4.5
3,104 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 3,104 reviews

October 28, 2025

The entire process is antiquated with little attention given to customer service. For example, the dealerships refusal to quote a finance rate unless I was at the dealership. More

by EVALDO.GONZALEZ
Recommend Dealer
No
Employees Worked With
Jesus Rosales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Rosales
Nov 02, 2025 -

Nissan of Torrance responded

Thank you for your feedback. We apologize for any inconvenience you experienced during your visit. We strive to provide excellent customer service and will address this with our team. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 28, 2025

The entire process is antiquated with little attention given to customer service. For example, the dealerships refusal to quote a finance rate unless I was at the dealership. More

by EVALDO.GONZALEZ
Recommend Dealer
No
Employees Worked With
Jesus Rosales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Rosales
Nov 02, 2025 -

Nissan of Torrance responded

Thank you for your feedback. We apologize for any inconvenience you experienced during your visit. We strive to provide excellent customer service and will address this with our team. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 27, 2025

Marcell was good hospitality. But I had to wait for 3hours, I wasn't expected it. More

by smjb326
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcell Saavedra
Nov 01, 2025 -

Nissan of Torrance responded

Thank you for the feedback. We apologize for the unexpected wait time during your visit. We are constantly working to improve our service and appreciate your patience and support. We hope to see you again soon for a better experience. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 27, 2025

Great to work with. Repairs completed in a timely manner. Chris was very helpful and knowledgeable!! More

by DHU841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2025 -

Nissan of Torrance responded

Thank you for the kind words! We strive to provide efficient and knowledgeable service. Glad to hear you had a great experience working with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 26, 2025

I have always had a great experience from buying a car to visiting their service department for maintenance and anything else. More

by YESBAR667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2025 -

Nissan of Torrance responded

Thank you for your kind words! We pride ourselves on providing top-notch service for all of our customers, whether it's in purchasing a car or keeping it well-maintained. We appreciate your continued support! Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 25, 2025

Misdiagnosed my 2021 Nissan Rogue Sport SV even though I asked for a blower motor replacement on the online booking appt. They ordered me an uber and I went home to await the diagnostic. Received a call and More

by slamjoesurveys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Lewis
Nov 01, 2025 -

Nissan of Torrance responded

Hello Samuel, we apologize for any inconvenience during your recent visit. Our service manager did email you regarding your request for a refund. He would be happy to refund you the diagnosis fee; however, he is requesting a copy of the diagnostic provided by the shop that performed your repair. Please know that customer satisfaction is our top priority. Thank you for bringing this to our attention. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 24, 2025

Good service by all, was updated on the service being provided, car washed explained about service needed and was ensured that I was comfortable well waiting More

by RAMOSBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2025 -

Nissan of Torrance responded

Thank you for your kind review! Our team takes pride in providing top-notch service and making sure our customers feel informed and comfortable throughout the process. We appreciate your business and look forward to serving you again in the future. Have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 24, 2025

I appreciate all the help I get from Capri and everyone there. So helpful and caring. I’m very happy with Capri, she’s Amazing!!! Always come back for my car needs. Thank you Julia Braswell More

by BRASWELLJULESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2025 -

Nissan of Torrance responded

Thank you so much for your kind words, Julia! We are thrilled to hear that you have had a positive experience with Capri and our team. We truly value your loyalty and look forward to helping you with all your car needs in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 22, 2025

Manny is very personable and always thorough. He helps with letting me know any other issues with car He tells mecwhatever i need done Great job Manny More

by EVIEWAYALA
Recommend Dealer
Yes
Employees Worked With
Manny
Nov 01, 2025 -

Nissan of Torrance responded

Thank you for the positive feedback, we're glad to hear that Manny provides great service and goes above and beyond to ensure your car is in top shape. We appreciate your business and look forward to helping you with any future car needs. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 21, 2025

I love the fast and experience of the technician, thank you for a excellent service. More

by SALINASRAQUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny from Nissan of Torrence, thank you for your service
Nov 01, 2025 -

Nissan of Torrance responded

Hello Raquel, thank you for your kind words! We pride ourselves on providing fast service with top-notch technicians. It's always fulfilling to know that we are meeting our customers' expectations. We appreciate your support and hope to serve you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager