Back

Nissan of Torrance

Torrance, CA

4.5
2,786 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
Contact Dealership

20550 Hawthorne Blvd

Torrance, CA

90503

Directions

By Type

Showing 2,786 reviews

March 20, 2021

Customer service was below my expectations, car was not washed as they usually do and service to my car was not done according to Nissan specifications; (tire pressure was not adjusted correct, it was over More

by ELDIOGOMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elizabeth Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Figueredo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Nissan of Torrance responded

Hello Eldio, you and I communicated via email regarding your concerns. We have addressed the concerns you listed. If you have further questions or concerns please reach me at ereyes@ntnissan.com. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 18, 2021

My service adviser was friendly, courteous and kept me updated regarding the status of the service of my vehicle. Additionally her anticipated completion date was accurate. More

by BMCDUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Mar 18, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. We appreciate you taking the time to leave us this feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 18, 2021

My service technician was very attentive and thorough in addressing my concerns. The servicing of my vehicle was done in a timely manner. Great service. More

by CALEXCEOANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 19, 2021 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 18, 2021

Excellent costumer service and super fast definitely I’m going to continue to take my car to Nissan of Torrence for my next maintenance service More

by HUGOMONROY2380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Mar 19, 2021 -

Nissan of Torrance responded

Hi Hugo, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 18, 2021

Amazing service. The easiest lease I have ever completed. Everything online. In and out of the dealer in less than 2 hours. Ant exact vehicle I wanted. Lobe my new Rogue. The best dealer exper More

by DONT2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Albert Vu, Eddie Rosas
Mar 19, 2021 -

Nissan of Torrance responded

Hello Don, congrats on your brand new Nissan Rogue and welcome to the Nissan of Torrance family! We strive for 100% satisfaction, and it is great to see you had such a positive experience. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 17, 2021

I was overall very satisfied with the attention received. From now on I’ll have my 2020 Nissan Rogue Sport SL maintain at your dealership. Thanks 😊 More

by BLASRUIZ48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Madrigal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Nissan of Torrance responded

Hello, Thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 17, 2021

Richard Burns Customerservice, 4 star, helpful & out of Nissan for 1 hour & 30 minutes. Only one employee help me, the rest doesn’t apply to me. Thanks More

by LILLIUM44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only one employee help me, the rest don’t apply to me. Thanks
Mar 18, 2021 -

Nissan of Torrance responded

Hello, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 16, 2021

I am always met with positive attitude and eagerness to assist with my concerns. My ultimate issue has yet to be resolved however a step towards correcting it is being made More

by EGNETTE14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Mar 17, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! Glad our team is working toward resolving your concern. If you have any further questions, please give us a call. We're always happy to help! Kind Regards, Elizabeth Reyes Customer Realtions Manager

March 16, 2021

This is one of the best car dealership ever that makes me feel like family... The Nissan members are outstanding. Definitely a pleasure to go to. More

by AUDREYAPAYNE@YAHOO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez
Mar 17, 2021 -

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 16, 2021

My appointment was 2:45. I didn’t get seen until after 3. I will not be returning to your dealership again. My car was worked on, and when I got it back it the smell was horrific. I will not be recommending More

by RESEEJFN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mia Young
Apr 02, 2021 -

Nissan of Torrance responded

Hello Reseejfn, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to us at ereyes@ntnissan.com at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

...
247
...