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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,455 Reviews

2,455 Reviews of Nissan of South Bay - Service Center

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May 27, 2025

My oil change coupon wasn't applied and i didn't realize it until i got home, other than that everything was great More

by KLAWRENCEDIV214
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
May 30, 2025 -

Nissan of Torrance responded

Klawrencediv214, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please contact us at your earliest convenience so that we can work on a solution. Thank you for your feedback as it allows us the opportunity to improve our services. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 23, 2025

Nissan of Torrance is my go to for service. I also bought my cars from them. Every one treats you with kindness and makes sure your visit is good. They keep you updated on your vehicle progres More

by 9DHARRIS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 23, 2025

First service on my ‘24 Nissan Versa which I bought here at Torrance Nissan. Rick Burns is the outstanding analog man I will connect with for any maintenance issues, schedule or unscheduled but this Versa More

by Samurai6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 20, 2025

Capri was very courteous, she asked me how my day was going. I said fine how is your day going, she remarked fine. Capri was very efficient in doing her job. She kept me informed on what they were doing. More

by TYNADOLL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 20, 2025

Muy mal servicio cuando voy a recoger el carro me avisa que ocupa hacerle otras cosas , y lo tuvieron todo el día ahi More

by BELMONTTILEWORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Nissan of Torrance responded

Estamos decepcionados de saber que no esta feliz con su experiencia. No pudimos encontrarlo en nuestra bases de datos, si seria tan hamable de llamarnos para agarrar mas informacion sobre su experiencia se lo agradeceriamos. Saludos Hamables, Elizabeth Reyes Gerente de Relaciones al Cliente

May 18, 2025

I loved the video I received showing and explaining what needed to be done to service my car. I was disappointed with the service advisor who never kept me in contact with the status of my car. I don’t thin More

by SCHOTTDONNA.DS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Nissan of Torrance responded

Hello Donna, we are happy to hear that you enjoyed the video our technician sent you; receiving a visual is a game changer. In regard to communication from your Advisor, this has been addressed as communication is key. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 16, 2025

Great customer service, knowledgeable, good communication explained every step of the process. Definitely would come back again. Overall great service and team. More

by JESSICAR070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Nissan of Torrance responded

Hello Jessica, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 16, 2025

Took my Nissan to get a oil change they did it fast than callen me to pick it up More

by MAX COREAS 451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Nissan of Torrance responded

Hello Max, we're happy to hear you had such a positive experience with our team! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 16, 2025

I came for an alignment. 5 hours and a return trip to the dealership. My car is still not aligned. It is still pulling to the right. More

by Krystal
Recommend Dealer
No
Employees Worked With
Jimmy Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
May 21, 2025 -

Nissan of Torrance responded

Hello Krystal, thank you for bringing this matter to our attention. We regret to hear that you are experiencing this issue but would be happy to help. Please contact us at 310-536-4000 x2225 or x2249 at your earliest convenience so that we can further assist you. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 16, 2025

Had an issue with car still making noise after I picked up my car I called capri and she stated she was going to reach out to the head person I kept the car home I never recieved a call back been calling a More

by mocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Capri Blas
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Nissan of Torrance responded

Hi Mocha, thank you for taking the time to leave us your feedback. I was unable to pull you up in our system based on the username on this review. I did reach out to Capri to get further details. If you wish to further discuss, please contact us at 310-536-4000 x2225 or x2249. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager