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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,468 Reviews

2,468 Reviews of Nissan of South Bay - Service Center

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May 28, 2025

Very good customer service and fix the problem was fixed your service manager drove around in the car with me to make sure everything was running smoothly. More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Nissan of Torrance responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 27, 2025

Everything was fine , but I think I was forgetting about in waiting area. Computer issues More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Nissan of Torrance responded

Hi Marc, thank you for taking the time to leave a review for us at Nissan of Torrance. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 27, 2025

Exelent customer service. Thank you . You are the best. I would recommend you to all my friends. More

by MAMIRA0909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Nissan of Torrance responded

Hello, thank you so much for your positive comments about Nissan of Torrance! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 27, 2025

My oil change coupon wasn't applied and i didn't realize it until i got home, other than that everything was great More

by KLAWRENCEDIV214
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
May 30, 2025 -

Nissan of Torrance responded

Klawrencediv214, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please contact us at your earliest convenience so that we can work on a solution. Thank you for your feedback as it allows us the opportunity to improve our services. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 23, 2025

Nissan of Torrance is my go to for service. I also bought my cars from them. Every one treats you with kindness and makes sure your visit is good. They keep you updated on your vehicle progres More

by 9DHARRIS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 23, 2025

First service on my ‘24 Nissan Versa which I bought here at Torrance Nissan. Rick Burns is the outstanding analog man I will connect with for any maintenance issues, schedule or unscheduled but this Versa More

by Samurai6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 20, 2025

Capri was very courteous, she asked me how my day was going. I said fine how is your day going, she remarked fine. Capri was very efficient in doing her job. She kept me informed on what they were doing. More

by TYNADOLL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 20, 2025

Muy mal servicio cuando voy a recoger el carro me avisa que ocupa hacerle otras cosas , y lo tuvieron todo el día ahi More

by BELMONTTILEWORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Nissan of Torrance responded

Estamos decepcionados de saber que no esta feliz con su experiencia. No pudimos encontrarlo en nuestra bases de datos, si seria tan hamable de llamarnos para agarrar mas informacion sobre su experiencia se lo agradeceriamos. Saludos Hamables, Elizabeth Reyes Gerente de Relaciones al Cliente

May 18, 2025

I loved the video I received showing and explaining what needed to be done to service my car. I was disappointed with the service advisor who never kept me in contact with the status of my car. I don’t thin More

by SCHOTTDONNA.DS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Nissan of Torrance responded

Hello Donna, we are happy to hear that you enjoyed the video our technician sent you; receiving a visual is a game changer. In regard to communication from your Advisor, this has been addressed as communication is key. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 16, 2025

Great customer service, knowledgeable, good communication explained every step of the process. Definitely would come back again. Overall great service and team. More

by JESSICAR070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Nissan of Torrance responded

Hello Jessica, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager