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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,463 Reviews

2,463 Reviews of Nissan of South Bay - Service Center

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May 08, 2025

Great customer service and recommendations I see Richard Burns every 6 months and we always discuss the whole car. I like the recommendations he makes More

by KATHRINCHIMM
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
May 14, 2025 -

Nissan of Torrance responded

Hello Kathrin, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 06, 2025

Good service. Friendly Professional Helpful Accommodating Satisfied Awesome Give good idea Expectations Good communication Excellent More

by JBONDOC8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 06, 2025

I was actually not sure about returning due to my previous interaction here and Carson being close by, but my interaction with Richard has finally confirmed a service home for my car. He helped me so More

by KEVIN@KEVJORD.COM
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alberto Arellano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Nissan of Torrance responded

Hello Kevin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. I will be sure to pass along your wonderful comments to Richard. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 06, 2025

Jimmy was very kind and professional and he kept me updated throughout the process of my car being serviced. More

by ashnell
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
May 09, 2025 -

Nissan of Torrance responded

Hi Ashnell, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 04, 2025

I have been a loyal customer of Nissan of Torrance since 2019 when I purchased my pre-owned Rogue Sport. The customer service team is warm,friendly, and helpful . Service team is consistently attentive and More

by BXM2407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Nissan of Torrance responded

Thank you for your loyalty to Nissan of Torrance. We're glad to hear we always deliver such a great experience. If there's anything further we can do for you, we are happy to help! Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 03, 2025

I valued Jimmy's Communication. Answering every question in detail to make sure I was reassured about my vehicles condition and the repairs that have been made. He was available and More

by LESHEPHERD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We look forward to your next visit! Take care! Kind Regards Elizabeth Reyes Customer Relations Manager

May 02, 2025

Very friendly staff & supportive. Excellent communication with your car issues and recommendation as needed. I’m very satisfied with the exceptional customer service I get on my every More

by MARIO_478S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Nissan of Torrance responded

Hi Mario, thank you so much for your positive comments about Nissan of Torrance! Please don't hesitate to reach out if there's anything additional we can do for you. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 02, 2025

Had a long wait (about 3 hours or so) but I came in without an appointment and around lunchtime. All is well - I'll be back. More

by Donald.r.nelson
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcell Saavedra
May 08, 2025 -

Nissan of Torrance responded

Hello, thank you for your honest feedback. If you were in on a Saturday, they are our busiest days which would explain the longer wait time. We thank you for being understanding and patient. Your feedback is greatly appreciated. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 02, 2025

Great customer service. Fixed all my cars issues in a timely manner and kept me in the loop of the status of my car. More

by LISIISAQT
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
May 08, 2025 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 01, 2025

Great customer service overall. She provided details of cost, willing to negotiate high ticket items. She was attentive and called me back. Very respectful and professional. More

by NO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ong. Excellent customer service and great professional
May 08, 2025 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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