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Nissan of Wichita Falls - Service Center

Wichita Falls, TX

4.8
675 Reviews

675 Reviews of Nissan of Wichita Falls - Service Center

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November 05, 2022

As always, excellent customer service. After work was done, I still asked a favor from Mutandwa in the sales department who promptly answered my request. More

by NELSON.PASSOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mutandwa Machemedze
Nov 07, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We are pleased you had such a great experience with our team and sincerely appreciate your business!

November 05, 2022

Very friendly guy and service department. Great waiting area with complimentary coffee, water, and snacks. More

by Candislynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serena Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustan Harbour
Nov 05, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We appreciate your business!

October 30, 2022

Had a recall on our vehicle, they got us in promptly and completed the repair. They also checked everything out and even washed the car! Awesome work guys!! More

by BKSeller2019
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We are happy to have been able to serve you and appreciate your business!

October 22, 2022

Everybody at the dealership was very friendly. Dustan kept me updated with the process of our vehicle. Part was not in stock. They drove to Oklahoma to pickup our part for our vehicle. They went More

by JORDANHALEY613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serena Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Bodkin, Dustan Harbour
Oct 22, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We are pleased you had such a great experience and appreciate your business!

October 17, 2022

Dustin was polite and helpful. I will definitely use Nissans service department again. They replaced 4 recall items and even washed my car. Great service with a smile. More

by cabrn65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustan Harbour
Oct 17, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We are pleased you had such a great experience and look forward to seeing you again soon!

October 13, 2022

Excellent customer service. I have brought my two cars for service every few months and the quality of service never changes, always at the top, I do not think it can be improve More

by NELSON.PASSOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mutandwa Machemedze, Dustan Harbour
Oct 13, 2022 -

Nissan of Wichita Falls responded

Thank you so much for the wonderful review! We are pleased that you have had such great experiences with our team, and we are truly grateful to have you as part of our Nissan family! We look forward to serving you for many more years!

October 11, 2022

Got an oil change and tire rotation. They did an excellent job and even washed my truck while it was there. A very nice bonus. More

by csverret12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Bodkin
Oct 11, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We are pleased you had such a great experience and appreciate your business!

October 09, 2022

Good service good friendly good good good good good good service good customer service good More

by TKEESEE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustan Harbour
Oct 09, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We appreciate your business!

October 08, 2022

The dealership is great. The sales people were wonderful when I bought the truck. Their service has been excellent every trip there. They have done all of maintenance on the More

by JOEMCDON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustan Harbour
Oct 08, 2022 -

Nissan of Wichita Falls responded

Thank you, Joe, for the glowing review! We are pleased you've had such great experiences with our dealership and sincerely appreciate your business!

October 08, 2022

The service was overall not too bad but there can definitely be improvement on contacting the car owner a little better with updates. Especially if the owner is told that they should expect a phone c More

by JDRHODES1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Sotelo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Nissan of Wichita Falls responded

Thank you for the review, we appreciate your input! This is an issue that we are addressing with our service department and implementing procedures to improve in this area! We sincerely appreciate your business, and look forward to seeing you again soon!