Norm Reeves Ford Superstore

The service process has changed for the better. No more having to call and get updates on your car. When I took my car in I had constant communication on the status via text. So easy!!!!! Never once di having to call and get updates on your car. When I took my car in I had constant communication on the status via text. So easy!!!!! Never once did I not know the status. The team reached out frequently on the issues and kept me in the loop. It was a 5 star experience. I will bring my car back. More

Friendly service appreciate the professionalism. However, bringing the car back took a while. I overheard another service attendant offer a car wash to the client. I wasn’t offer this treatment and had to as bringing the car back took a while. I overheard another service attendant offer a car wash to the client. I wasn’t offer this treatment and had to ask for it. When I received my car back, it was still wet. It almost seem they rushed they the car wash. As far as the service it was good. Same day service which I appreciate it. Asking about my terms and warranty was confusing and I was to direct them towards my service rep which wasn’t available. I wasn’t aware I had to pay for oil change if I have coverage. More

This dealership has been my to go dealer for the past 15 years. This weekend I was a bit disappointed Campoz very poor customer service and friendliness. years. This weekend I was a bit disappointed Campoz very poor customer service and friendliness. More

The customer service was great and truly a humbling experience. Raymond was a superb and kept me informed. Great dude. He made sure that my problem was fixed. And as well, informed me when my next main experience. Raymond was a superb and kept me informed. Great dude. He made sure that my problem was fixed. And as well, informed me when my next maintenance service is due. More

I went here got a great deal for the kind of credit I have Zari and her boss helped me she was patient and friendly I recommend coming here they help you get the best deal they can. And get you in and ou have Zari and her boss helped me she was patient and friendly I recommend coming here they help you get the best deal they can. And get you in and out as fast as they can. More

Great customer service, complete walkthrough of features on vehicle. All the staff was helpful and courteous. They worked with us to get the finance were we wanted. Great experience on vehicle. All the staff was helpful and courteous. They worked with us to get the finance were we wanted. Great experience More

Excelente servicio y muy linda persona zari regresaría nuevamente es una muy linda persona excelente manera de tratar a la gente tiene un carácter muy amable nuevamente es una muy linda persona excelente manera de tratar a la gente tiene un carácter muy amable More

Miles was phenomenal I appreciate his hard work for helping me get my dream car, at my budget and and also I want to thank Manuel from finance for making all the tedious paperwork smooth and quick and helping me get my dream car, at my budget and and also I want to thank Manuel from finance for making all the tedious paperwork smooth and quick and getting me out of the dealer with my new car. More

Jorge really made the process of getting my new truck seamless and hassle free. He was able to help through every step of the process. seamless and hassle free. He was able to help through every step of the process. More

Benji,Zari and the whole sales team were very professional courteous and did an excellent job ..I had one of the best shopping experience ..thank you Belinda Gast for referring me you were right professional courteous and did an excellent job ..I had one of the best shopping experience ..thank you Belinda Gast for referring me you were right they were fantastic More