Norm Reeves Ford Superstore
Cerritos, CA
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2,269 Reviews of Norm Reeves Ford Superstore
Excellent service! On time and professional care! I was kept informed of my service as well as given future recommendation on repairs. Their complete checkup on my vehicle gives me a sense of security kno kept informed of my service as well as given future recommendation on repairs. Their complete checkup on my vehicle gives me a sense of security knowing that professionals have viewed and assessed all my concerns and vehicle needs. More
Dave my sales person was outstanding!!!I had a great Dave my sales person was outstanding!!! I had a great experience there and would recommend it to all my family and friends You definitely have Dave my sales person was outstanding!!! I had a great experience there and would recommend it to all my family and friends You definitely have my business for life More
Rafael Gonzales was an excellent help! He took all of my concerns into consideration with no hesitation . I was highly satisfied because of Rafael Gonzales. concerns into consideration with no hesitation . I was highly satisfied because of Rafael Gonzales. More
Jose was the service adviser. He remembered me from my last visit. He greeted me warmly and listened to my concerns. When my truck was ready he came and found me in the showroom to give me my keys. He last visit. He greeted me warmly and listened to my concerns. When my truck was ready he came and found me in the showroom to give me my keys. He went above and beyond. I have only had positive experiences with the service department! More
Thank you Rafael Gonzales for everything! customer service kindness and efficient timing you gave me a reason to return I will be back! Thank you! service kindness and efficient timing you gave me a reason to return I will be back! Thank you! More
Rafael was super helpful and down to earth! It’s comforting being helped by someone genuine at such a large corporation. I’m happy with my experience. comforting being helped by someone genuine at such a large corporation. I’m happy with my experience. More
I spoke with Jorge Velasquez over the phone about what ford transit i am looking for and he said he has one on the lot And we spoke about pricing and rates and he gave us a good discount and was a man of ford transit i am looking for and he said he has one on the lot And we spoke about pricing and rates and he gave us a good discount and was a man of his word when we got there and did not try to change anything or up sell. by the time we got there the van was already at the front waiting for us . He took time and explained all the features of the car and let me test drive even though he knew i was ready to make a purchase without asking any further question. Overall it was a great experience having Jorge help us out because his customer service was perfect and he did not rush for any of the steps and took time to explain things in a very simple way. More
The transaction was seem less. They accommodated my schedule. Joseph and Jeremy were very helpful to the point that Joseph took the time to program the car and my phone. This is the second car I buy schedule. Joseph and Jeremy were very helpful to the point that Joseph took the time to program the car and my phone. This is the second car I buy at this dealership and I will surely recommend it. More





