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Norm Reeves Ford Superstore

Cerritos, CA

4.6
2,269 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,269 Reviews of Norm Reeves Ford Superstore

July 22, 2020

Excellent service! On time and professional care! I was kept informed of my service as well as given future recommendation on repairs. Their complete checkup on my vehicle gives me a sense of security kno More

by amancio.pardini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales
Jul 22, 2020 -

Norm Reeves Ford Superstore responded

Thank you for the positive feedback and 5 star- rating, Amancio!

July 21, 2020

George thank you for all your help! To anyone looking to buy a new car come see George. He will take good care of you! More

by Roww.1970
Recommend Dealer
Yes
Employees Worked With
George Contakos
Jul 21, 2020 -

Norm Reeves Ford Superstore responded

We really appreciate the great review and 5 star- rating, Row!

July 20, 2020

Dave my sales person was outstanding!!!I had a great Dave my sales person was outstanding!!! I had a great experience there and would recommend it to all my family and friends You definitely have More

by Palmsofthepacific
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabby Guerra, David Parkerson
Jul 21, 2020 -

Norm Reeves Ford Superstore responded

Thank you for the fantastic feedback and 5 star- rating! We look forward to seeing you back in the future!

July 20, 2020

Rafael Gonzales was an excellent help! He took all of my concerns into consideration with no hesitation . I was highly satisfied because of Rafael Gonzales. More

by tanyaprice03
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales
Jul 21, 2020 -

Norm Reeves Ford Superstore responded

Thanks for this awesome feedback about Rafael and the positive rating, Tanya!

July 20, 2020

Jose was the service adviser. He remembered me from my last visit. He greeted me warmly and listened to my concerns. When my truck was ready he came and found me in the showroom to give me my keys. He More

by kacyar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Jul 20, 2020 -

Norm Reeves Ford Superstore responded

Thanks for taking the time to share about your experience with Jose and the 5-star rating, Kaycyar!

July 19, 2020

I’m in love with my new Mustang! Thank you David for all the help. I will be recommending all my friends and family to come see you! More

by Ponny.01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido
Jul 20, 2020 -

Norm Reeves Ford Superstore responded

Congratulations on your new mustang and thank you for the 5-star rating, Ponny!

July 19, 2020

Thank you Rafael Gonzales for everything! customer service kindness and efficient timing you gave me a reason to return I will be back! Thank you! More

by jeanette.86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales
Jul 20, 2020 -

Norm Reeves Ford Superstore responded

Thank you for the fantastic feedback about Rafael and 5 star- rating, Jeanette!

July 17, 2020

Rafael was super helpful and down to earth! It’s comforting being helped by someone genuine at such a large corporation. I’m happy with my experience. More

by Truitthannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales
Jul 20, 2020 -

Norm Reeves Ford Superstore responded

Thank you for taking the time to share this positive feedback and 5 star- rating, Hannah!

July 16, 2020

I spoke with Jorge Velasquez over the phone about what ford transit i am looking for and he said he has one on the lot And we spoke about pricing and rates and he gave us a good discount and was a man of More

by Jack
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez
Jul 17, 2020 -

Norm Reeves Ford Superstore responded

Thank you so much for the positive feedback about your recent experience at our dealership with Jorge and 5-star rating, Jack!

July 16, 2020

The transaction was seem less. They accommodated my schedule. Joseph and Jeremy were very helpful to the point that Joseph took the time to program the car and my phone. This is the second car I buy More

by joseph.c.valencia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kang, Jeremy Darrow, Joseph Calderon
Jul 16, 2020 -

Norm Reeves Ford Superstore responded

We really appreciate the great review and 5 star- rating, Joseph! Thanks for being a loyal customer!

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