Norm Reeves Ford Superstore

I recommend Norm Reeves Ford service dept. in Cerritos. Ray Quintero, the service writer, is professional and personable, really nice guy. Parts person Matt Wehner does an awesome job getting needed parts Ray Quintero, the service writer, is professional and personable, really nice guy. Parts person Matt Wehner does an awesome job getting needed parts quickly. All around good experience. More

Dave was a very knowledgeable guy and great to talk to. He was able to answer all our questions without hesitation and guide us on the tech features we were unsure of. Great customer service and definitely He was able to answer all our questions without hesitation and guide us on the tech features we were unsure of. Great customer service and definitely willing to work with him again! More

Rafael Gonzalez was amazing. He was very communicative and super friendly. Love visiting their service department. Rafael was on top of everything and even had my car ready to go before the expected time and super friendly. Love visiting their service department. Rafael was on top of everything and even had my car ready to go before the expected time. More

Came for an oil change and a recall Customer service was Came for an oil change and a recall Customer service was awesome Ivan Cruz was excellent. Got me out in the time he said. Thank you again. Came for an oil change and a recall Customer service was awesome Ivan Cruz was excellent. Got me out in the time he said. Thank you again. More

I am really happy with my purchase..the sales rep was really nice and patient with me he went thru a lot of details for me to look for the right car for me. really nice and patient with me he went thru a lot of details for me to look for the right car for me. More

Overall a great truck buying experience. Miles Phillips, the salesman was helpful and knowledgeable with Ford products. I did not feel any pressure to buy a truck. The buying experience was smooth from star the salesman was helpful and knowledgeable with Ford products. I did not feel any pressure to buy a truck. The buying experience was smooth from start to finish. More

Very informative, caring and friendly. Took the time to get to know us and treated us more than just customers. Would not hesitate to come back! get to know us and treated us more than just customers. Would not hesitate to come back! More

I went in for an oil check and diagnose (airbag light on). I was assisted by Ivan Cruz, Service Department. Ivan is honest, knowledge, friendly and provides excellent customer service. Highly recommend. on). I was assisted by Ivan Cruz, Service Department. Ivan is honest, knowledge, friendly and provides excellent customer service. Highly recommend. 👍 More

Ivan provided excellent service. Completing all work ahead of schedule. He also worked diligently on my behalf to ensure it was covered by my extended warranty ahead of schedule. He also worked diligently on my behalf to ensure it was covered by my extended warranty More

George really took good care of us,very helpful. Second car we purchase and we are will definitely be coming back. George is the best! car we purchase and we are will definitely be coming back. George is the best! More