
Norm Reeves Ford Superstore
Cerritos, CA
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2,230 Reviews of Norm Reeves Ford Superstore
Neri was really a great salesperson,,I really recommend him to everyone,,,thank you Neri,,really love my new truck!! I recommended a few friends him to everyone,,,thank you Neri,,really love my new truck!! I recommended a few friends More
Professional. Efficient. Courteous. Kept me informed. I would choose Norm Reeves for service on my vehicle every time. I have never had a problem with the service department. would choose Norm Reeves for service on my vehicle every time. I have never had a problem with the service department. More
Great service! My service writer was on time and extremely informative! Great customer service . Gave me updates and details throughout the process. I will bring my vehicle back for service! extremely informative! Great customer service . Gave me updates and details throughout the process. I will bring my vehicle back for service! More
The staff at Norm Reeves are always super friendly and professional. I have always had a positive experience from the staff from sales to maintenance. professional. I have always had a positive experience from the staff from sales to maintenance. More
Went there and bought out our lease. Thank you Jeremy and Gabby for all your help it is greatly appreciated. Love my purchase. Thank you Ford. Gabby for all your help it is greatly appreciated. Love my purchase. Thank you Ford. More
This was the best experience buying a vehicle. Test drive and paperwork all taken care of at my home. All questions were answered with no pressure to make a decision. and paperwork all taken care of at my home. All questions were answered with no pressure to make a decision. More
Rafael Gonzales made my whole experience with my service super easy! He was constantly communicating with me about the repairs and time frame on my car. Only bad thing was when my car came back it had a super easy! He was constantly communicating with me about the repairs and time frame on my car. Only bad thing was when my car came back it had a small scuff mark on the door handle, hit or rubbed on something but once I told Rafael he took care of it! More
Superior Customer Service did skip a beat. And what really impressed me...they listen!!! Very detailed very impressive Customer Service 🥰🥰🥰 Rafael Gonzales is awesome made my day!!! Now, back to really impressed me...they listen!!! Very detailed very impressive Customer Service 🥰🥰🥰 Rafael Gonzales is awesome made my day!!! Now, back to when I first purchase the car , I told the sales person the car was pulling and he said "no, it's just a different car" now after only six months I need tires, those two tires should have been replaced. I should have to come out of pocket this soon for tires. More

Excellent customer service jesse and mannie work long hours to get the best price for us . We will definitely come back for our next purchase. hours to get the best price for us . We will definitely come back for our next purchase. More
Anthony D made my car buying experience so enjoyable and easy. He has such a calm demeanor about him which is SO REFRESHING because most car dealerships make me feel rushed and filled with anxiety. I’ve al easy. He has such a calm demeanor about him which is SO REFRESHING because most car dealerships make me feel rushed and filled with anxiety. I’ve always disliked car buying because I don’t like to feel like I’m being “sold” or cheated on something. Anthony didn’t give me that vibe at all. I truly enjoyed talking with him, getting his opinion and having him help me through my car buying experience. I will only buy my future cars from Anthony! He was such a pleasure to work with. Benjy in finance was also very helpful, friendly and informative. I did however have an unpleasant experience with another sales rep that made me feel rushed and like I was wasting his time. I’m not going to take any stars off of my review, even though this rep was unpleasant because Anthony’s service was so exceptional it made up for any negative experience. 5 stars to Anthony & Benjy! You two are so awesome. Thank you! If you want an enjoyable car buying experience make sure you ask for Anthony!! More