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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,268 Reviews
Call Dealership (562) 846-1991
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18900 Studebaker Rd

Cerritos, CA

90703

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2,268 Reviews of Norm Reeves Ford Superstore

August 18, 2022

Very friendly and willing to work with us Ali other staff was awesome and helped us out tremendously More

by Dawnnell5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali
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Aug 19, 2022 -

Norm Reeves Ford Superstore responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

August 18, 2022

Worst customer service From this dealership would not recommend to visit this place again for anything More

by rakeshtohelp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Crystal Rivera, Juan Prado
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Aug 19, 2022 -

Norm Reeves Ford Superstore responded

Hello. It is very concerning to read this feedback, and we would like the opportunity to address your concerns at your earliest convenience. If you’re willing, please reach out to our Service Director, Juan Prado, at 562-405-3550 to discuss your experience further. Thank you.

August 17, 2022

Norm reeves ford has class and knowledge. They are super helpful. Best experience I ever More

by Gratdog32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Mendez, George Contakos
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Aug 17, 2022 -

Gratdog32 responded

Thanks norm reeves ford!

Aug 18, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the incredible rating and review! We are so happy we could be of assistance and help make your experience with us so memorable. See you next time!

August 16, 2022

Great service department. Cars are usually ready when promised. The service advisers completely explain costs and expectations. More

by Big Stef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzalez-Moran
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Aug 17, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the positive review, take care!

August 14, 2022

Been being vehicles here for the past 2 years and only GREAT things happen. Thanks!!! More

by Tweedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yolanda Jimenez
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Aug 16, 2022 -

Norm Reeves Ford Superstore responded

We appreciate you taking the time to write us a review! Take care.

August 14, 2022

Ordered a 2022 Bronco from Norm Reeves Ford in Cerritos. Heard horror stories of other dealerships marking up prices of ordered vehicles. Norm Reeves honored the MSRP on Fords website, didn’t pressure us wi More

by nf4joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Vanden Akker, John Kang
Report | Print
Aug 16, 2022 -

Norm Reeves Ford Superstore responded

We appreciate the five-star rating and are thrilled that you had a great experience with us. Until next time, take care!

August 12, 2022

Although I had to wait over 2 years for my order the guys at Reeves made it quick and easy to take delivery. More

by mlo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Ortega, Manny Mendez, George Contakos
Report | Print
Aug 16, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the awesome review, mlo! Take care.

August 10, 2022

Extremely professional, pleasant and enjoyable experience. Well done by the entire team. We love the Lincoln! More

by jgraves33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez, Manny Sandoval, Joseph Calderon, George Contakos, Enrique Covarrubias
Report | Print
Aug 11, 2022 -

Norm Reeves Ford Superstore responded

Thank you for taking the time to leave us a five-star review, we appreciate it!

August 10, 2022

I’m satisfied with the service of my Ford Escape the last time I was there. They address my concern about the safety issues. They even guide me how to get a financial issue. That’s why I’m recommending this More

by joe_jab09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
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Aug 11, 2022 -

Norm Reeves Ford Superstore responded

We appreciate the positive words! Reach out to us if you need anything at all, take care!

August 07, 2022

This dealership has good sales people and great customer service. I would definitely recommend them to friends and family. More

by Jr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido, Karla Velazquez, Manny Mendez, George Contakos
Report | Print
Aug 08, 2022 -

Norm Reeves Ford Superstore responded

We appreciate the high praise and recommendation! Thank you for choosing Norm Reeves Ford. We'll see you next time!

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