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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,225 Reviews
Call Dealership (562) 846-1991
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18900 Studebaker Rd

Cerritos, CA

90703

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2,225 Reviews of Norm Reeves Ford Superstore

March 31, 2022

Great customer services along with fast vehicle inspections. Very happy with the experience I had with Norm Reeves Ford. More

by Beatriz.santana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Devis
Report | Print
Apr 01, 2022 -

Norm Reeves Ford Superstore responded

Thanks for the positive feedback on your service visit, Beatriz, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

March 31, 2022

I was satisfied with the service. They did listen to my requirements and I was able to get everything that I wanted. More

by Msbeatrizcasas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerermy, Benji
Report | Print
Apr 01, 2022 -

Norm Reeves Ford Superstore responded

Your wonderful feedback and rating mean a lot to us and we look forward to your next visit! Take care!

March 31, 2022

Rafeal & Danielle were a pleasure to work with. You have two great employees, both are Keepers! More

by mesa.j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafeal & Danille
Report | Print
Apr 01, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the kudos! We are delighted to hear that our team continues to deliver exceptional results for our valued guests!

March 30, 2022

I had an awesome experience with my service advisor. I highly recommend Norm Reeves Ford. More

by Fexpo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Cruz
Report | Print
Mar 30, 2022 -

Norm Reeves Ford Superstore responded

Thank you so much for the 5-star recommendation!

March 30, 2022

Robyn was great, super helpful. Best and quickest service I’ve had! Definitely returning here! More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Prado, Artie Amaya, Robyn Devis
Report | Print
Apr 01, 2022 -

Norm Reeves Ford Superstore responded

Thank you for your kind words, Mike! We are thrilled that you had a pleasant service visit!

March 29, 2022

Very helpful, customer service was the best, made it easy to purchase a truck from you guys. Definitely buying my second work truck from you guys. More

by Losangeles.landscaping
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjy Brown, Enrique Covarrubias
Report | Print
Mar 30, 2022 -

Norm Reeves Ford Superstore responded

We appreciate you taking the time to leave such a positive review. Congrats on your new truck, and we look forward to being of assistance to you again someday.

March 28, 2022

Easy fast and no nonsense good prices all around very happy customer I would recommend to anyone More

by Lalofigueroa81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martín ochoa, Manny Mendez
Report | Print
Mar 28, 2022 -

Norm Reeves Ford Superstore responded

When you're happy, we're happy! :). Thanks so much for taking the time to leave a review, it really means a lot to us!

March 27, 2022

Miles has worked hard to find cars for my family since 2008. It was really quick and easy. Thank you!!! More

by poohhannie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Phillips, Benjy Brown
Report | Print
Mar 28, 2022 -

Norm Reeves Ford Superstore responded

Thank you so much for your loyalty to Norm Reeves Ford! It means so much that you chose us and trust us with your vehicles. We value you as a lifelong member of our family. We look forward to seeing you again the next time you are in need of service. Until then, take care!

March 27, 2022

Service advisor Daniel Sanchez attended to me very quickly. He was polite and professional. I would definitely recommend Daniel to any friends or family. Thank you! More

by Deicy Ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Report | Print
Mar 28, 2022 -

Norm Reeves Ford Superstore responded

Thank you so much for the great review! We'll be sure to pass this feedback along to Daniel; he will really appreciate it. We hope to see you again in the future for service. Until then, take care!

March 27, 2022

I ordered a Big Bronco, and expected it to be hard. I had heard the nightmare stories of long delays and prices way over sticker. So I was absolutely blown away when mine arrived three months early a More

by KOB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez, Enrique Covarrubias
Report | Print
Mar 28, 2022 -

Norm Reeves Ford Superstore responded

We are so happy to hear your experience with Norm Reeves Ford was quick, easy, and seamless! That is always our goal so you can hit the road in your new vehicle sooner rather than later! We'll be sure to pass this feedback along to Enrique and Jorge; we know they'll appreciate it. Enjoy your new Bronco!

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