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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,230 Reviews
Call Dealership (562) 846-1991
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18900 Studebaker Rd

Cerritos, CA

90703

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2,230 Reviews of Norm Reeves Ford Superstore

April 05, 2022

Very professional staff got me a good deal fast and easy one of the best dealerships around. More

by Blainebrown1996
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Calderon
Report | Print
Apr 06, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the 5-star rating and positive review! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time!

April 05, 2022

Service writer Rafael did great. The rest of the service department was really unorganized & confused. Leaving my keys at another desk & none were very friendly or outwardly helpf More

by Lisa_roder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael
Report | Print
Apr 06, 2022 -

Norm Reeves Ford Superstore responded

We appreciate you for taking the time to give our dealership such an excellent star rating. If there’s anything else we can do to be of assistance, please reach out!

April 03, 2022

Andres and George were so helpful. I Felt welcomed, and both made the process of buying and set up easy. Great customer service! More

by Lydia.t.gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres , George Contakos
Report | Print
Apr 05, 2022 -

Norm Reeves Ford Superstore responded

Hi Lydia, Your positive feedback means a lot to us, and we are beyond thrilled to hear about your smooth experience at Norm Reeves Ford Superstore. Take care!

April 02, 2022

Robyn Devis was very helpful she explained everything very thoroughly and made me feel welcomed. She has perfect customer service. For my next service I will ask for her to help me. Thank you Robyn More

by Cindyz1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Devis
Report | Print
Apr 05, 2022 -

Norm Reeves Ford Superstore responded

Thank you so much for sharing your wonderful experience with our stellar team. We pride ourselves on making our valued customers feel welcomed. We look forward to your next visit with us!

April 01, 2022

Tim was great, he kept me updated throughout the day and got me a quote on a couple repairs I need done. More

by kreun4some
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Apr 05, 2022 -

Norm Reeves Ford Superstore responded

We truly appreciate your 5-star rating and recommendation. Have a great day!

March 31, 2022

Great customer services along with fast vehicle inspections. Very happy with the experience I had with Norm Reeves Ford. More

by Beatriz.santana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Devis
Report | Print
Apr 01, 2022 -

Norm Reeves Ford Superstore responded

Thanks for the positive feedback on your service visit, Beatriz, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

March 31, 2022

I was satisfied with the service. They did listen to my requirements and I was able to get everything that I wanted. More

by Msbeatrizcasas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerermy, Benji
Report | Print
Apr 01, 2022 -

Norm Reeves Ford Superstore responded

Your wonderful feedback and rating mean a lot to us and we look forward to your next visit! Take care!

March 31, 2022

Rafeal & Danielle were a pleasure to work with. You have two great employees, both are Keepers! More

by mesa.j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafeal & Danille
Report | Print
Apr 01, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the kudos! We are delighted to hear that our team continues to deliver exceptional results for our valued guests!

March 30, 2022

I had an awesome experience with my service advisor. I highly recommend Norm Reeves Ford. More

by Fexpo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Cruz
Report | Print
Mar 30, 2022 -

Norm Reeves Ford Superstore responded

Thank you so much for the 5-star recommendation!

March 30, 2022

Robyn was great, super helpful. Best and quickest service I’ve had! Definitely returning here! More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Prado, Artie Amaya, Robyn Devis
Report | Print
Apr 01, 2022 -

Norm Reeves Ford Superstore responded

Thank you for your kind words, Mike! We are thrilled that you had a pleasant service visit!

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