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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,230 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,230 Reviews of Norm Reeves Ford Superstore

March 18, 2022

They were very Friendly, thorough, and kept in contact through the entire process. I would recommend this service departmnmeny. More

by Norm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Refael Gonzalez
Mar 18, 2022 -

Norm Reeves Ford Superstore responded

Hi Norm, thank you for recommending our Service Team, we are extremely grateful for the kind review!

March 18, 2022

Thank you Adrian Gonzalez, excellent service, I will continue to take my car with you More

by Angelica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Mar 21, 2022 -

Norm Reeves Ford Superstore responded

Hi Angelica, Thank you for the 5-star review! We look forward to seeing you again in the future!

March 17, 2022

My technician was wonderful he set everything up so when I arrived all I had to do was sign the paperwork..he also called with updates on my vehicle 🚗 in a timely manner. More

by Pattie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando , Daniel Sanchez
Mar 18, 2022 -

Norm Reeves Ford Superstore responded

We are very happy to have provided you with such a positive experience, Pattie! If you have any further questions, please give us a call. We're always happy to help!

March 17, 2022

Very prompt and professional. Called me after the oil changed to tell me I needed front brakes. I gave him the OK and he was ready and washed waiting for me when I got there. More

by Patfra3Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 18, 2022 -

Norm Reeves Ford Superstore responded

Happy our team could be of service and provide a 5-star experience. Thank you for sharing. Until next time, take care!

March 16, 2022

I purchased my first car here, really great experience. Everyone was so nice and helpful More

by Nat_viv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kang, Jeremy Darrow, Joseph Calderon, Benjy Brown
Mar 18, 2022 -

Norm Reeves Ford Superstore responded

Congrats on buying your first car here at Norm Reeves Ford, Nat - so exciting! We're very happy that our team was able to be part of that experience and make it easier for you. Take care and enjoy!

March 16, 2022

I am always impressed with Norm Reeves Ford! The customer Service is always outstanding! Francisco in the Service Department was outstanding. He was very professional, courteous and kept me up More

by Dbjldavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Bretado
Mar 18, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the kudos! We are delighted to hear that our team continues to deliver exceptional results for our valued guests!

March 15, 2022

Great job it was professional and accurate they did a good job at checking our car More

by det4kds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan 5 stars
Mar 16, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the kind review and rating, we really appreciate it!

March 13, 2022

Isaiah and Joe were so amazing. They helped me get my dream car, and I couldn’t be happier with the service! More

by bz3277
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Calderon, Isaiah Valencia
Mar 14, 2022 -

Norm Reeves Ford Superstore responded

Congrats on finding your dream car, we're pleased to hear that Isaiah and Joe were helpful!

March 12, 2022

Very good customer service, very helpful and explained everything with detail would recommend always my car runs perfect now More

by Felipeuriarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Devis
Mar 14, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

March 10, 2022

I was very pleased with treatment I received from the dealership. Mike Mosley was very helpful throughout the process. He explained in detail everything that needed to be done to bring my truck up to th More

by Claveman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mosley
Mar 11, 2022 -

Norm Reeves Ford Superstore responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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