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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,225 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,225 Reviews of Norm Reeves Ford Superstore

March 16, 2022

I am always impressed with Norm Reeves Ford! The customer Service is always outstanding! Francisco in the Service Department was outstanding. He was very professional, courteous and kept me up More

by Dbjldavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Bretado
Mar 18, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the kudos! We are delighted to hear that our team continues to deliver exceptional results for our valued guests!

March 15, 2022

Great job it was professional and accurate they did a good job at checking our car More

by det4kds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan 5 stars
Mar 16, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the kind review and rating, we really appreciate it!

March 13, 2022

Isaiah and Joe were so amazing. They helped me get my dream car, and I couldn’t be happier with the service! More

by bz3277
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Calderon, Isaiah Valencia
Mar 14, 2022 -

Norm Reeves Ford Superstore responded

Congrats on finding your dream car, we're pleased to hear that Isaiah and Joe were helpful!

March 12, 2022

Very good customer service, very helpful and explained everything with detail would recommend always my car runs perfect now More

by Felipeuriarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Devis
Mar 14, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

March 10, 2022

I was very pleased with treatment I received from the dealership. Mike Mosley was very helpful throughout the process. He explained in detail everything that needed to be done to bring my truck up to th More

by Claveman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mosley
Mar 11, 2022 -

Norm Reeves Ford Superstore responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2022

Hands down, the best experience I have ever had buying a new car! My sales rep, Isaiah Valencia made the experience painless with no “dealer shenanigans.” I had a special order and he was always communicati More

by jcseven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karla Velazquez, Isaiah Valencia
Mar 08, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the glowing review, Jeffrey! We take pride in our customer service and do whatever we can to have our customers leave happy. Congrats on your new car!

March 08, 2022

Was a amazing experience from beginning to end…awesome experience!! We will be back soon. More

by kevincwadley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Vanden Akker
Mar 08, 2022 -

Norm Reeves Ford Superstore responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

March 07, 2022

Robin in the service department was an excellent listener. She handled the situation superbly. I am a pleased customer. More

by Fmjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Devis
Mar 08, 2022 -

Norm Reeves Ford Superstore responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

March 07, 2022

Excellent customer service, Jasmine was very respectful and honest. No one rushed me with a decision making. More

by eg.one12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Mohamed
Mar 08, 2022 -

Norm Reeves Ford Superstore responded

Thanks so much for rating your experience 5-stars! If there’s anything else we can do to be of assistance, please reach out!

March 06, 2022

Service at Norm Reeves was great. Tim was excellent. He cares about his clients. My overall experience was great because it was easy and Tim explained what the recommendations meant. More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy O’Neil
Mar 07, 2022 -

Norm Reeves Ford Superstore responded

We are happy to hear that Tim delivered such efficient, top-notch service. Diana! Thank you for choosing Norm Reeves Ford and for sharing your recommendation of our work. See you next time!

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