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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,226 Reviews
Call Dealership (562) 846-1991
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18900 Studebaker Rd

Cerritos, CA

90703

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2,226 Reviews of Norm Reeves Ford Superstore

February 12, 2022

Service was prompt and customer service is really good! The guy handling my car communicated with me every step of the way! More

by greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Prado, Tony Ybarra, Sean Osborne, Rachelle Papadatos, Jose Torres, Daniel Sanchez, Juan Soto, Ray Quintero, Robyn Devis
Report | Print
Feb 14, 2022 -

Norm Reeves Ford Superstore responded

We appreciate you taking the time to leave us this feedback, Greg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2022

Very timely in veering vehicle serviced. I asked for a particular service tech and got someone different. Was unhappy about that. More

by Johnson.lucy52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Report | Print
Feb 11, 2022 -

Norm Reeves Ford Superstore responded

Hi Lucy, thank you for taking a moment to share your experience. We are sorry that we were unable to accommodate which service tech you had, but we hope on your next visit that will be different. Have a wonderful day!

February 11, 2022

Very good & honest with customer service for the mantenimiento of my car and Rafael Gonzales is a very good employee for the job More

by clasico6170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales
Report | Print
Feb 14, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

February 11, 2022

Very nice and helpful and I happy that I chose again norm reeves ford thanks again More

by Deep6forlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales
Report | Print
Feb 14, 2022 -

Norm Reeves Ford Superstore responded

Thank you for choosing Norm Reeves Ford once again, we are always happy to be of service!

February 10, 2022

The team did a great job with home pickup and delivery. Turn around in one day for all the recall work. Very happy with the whole experience More

by duncanmfrederick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Cruz
Report | Print
Feb 11, 2022 -

Norm Reeves Ford Superstore responded

Happy our team could be of service and provide a 5-star experience. Thank you for sharing. Until next time, take care!

February 09, 2022

Everyone was pleasant. Helped me as soon as I arrived. Called me as soon as my car was ready. Picked up fast and easy. Even washed it. More

by penny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Report | Print
Feb 10, 2022 -

Norm Reeves Ford Superstore responded

We appreciate you taking the time to leave us this feedback, Penny. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2022

Fast easy Carlos’s did a grate job getting us into the truck we been looking for More

by Laradavid19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Mendez, Carlos Lopez
Report | Print
Feb 09, 2022 -

Laradavid19 responded

Grate job

Feb 10, 2022 -

Norm Reeves Ford Superstore responded

Thanks for the 5-star rating and review!

February 09, 2022

Isaiah was awesome! Best deal literally in all of so cal within a 250 mile radius. Go buy your ford or Lincoln from Isaiah at norm reeves in Cerritos More

by Nickbm86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Amaya, John Kang, Isaiah Valencia
Report | Print
Feb 10, 2022 -

Norm Reeves Ford Superstore responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 06, 2022

Smoothest and easiest transaction. Isaiah is a great sales person. This is the 2nd Lincoln I've purchased from them that was smooth. More

by Janice Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Valencia
Report | Print
Feb 07, 2022 -

Norm Reeves Ford Superstore responded

We love hearing from our customers about their car buying experience, thank you for sharing, Janice. Take care and enjoy!

February 06, 2022

Good service good friend thanks muy buen servicio amigos buen trabajo así sigan trabajando muy bien More

by macariodiazireta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido, Rafael Gonzales
Report | Print
Feb 07, 2022 -

Norm Reeves Ford Superstore responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

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