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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,226 Reviews
Call Dealership (562) 846-1991
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18900 Studebaker Rd

Cerritos, CA

90703

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2,226 Reviews of Norm Reeves Ford Superstore

February 06, 2022

Francisco was such great help. He was very courteous, very friendly & knowledgeable with the service I needed done on my vehicle. More

by Joseph Tilo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
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Feb 07, 2022 -

Norm Reeves Ford Superstore responded

Hi Joseph! Happy our team could be of service and provide a 5-star experience. Thank you for sharing. Until next time, take care!

February 05, 2022

Very good staff I was very impressed with the way the dealer was run. We were able to come to a mutual agreement and I want to mention that Joseph Calderon was very helpful. More

by russpal2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabby Guerra, Joseph Calderon
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Feb 07, 2022 -

Norm Reeves Ford Superstore responded

Your wonderful feedback and rating mean a lot to us and we look forward to your next visit! Take care!

February 02, 2022

Thanks to Service Advisor he did took care of me Excellent service and on time delivery More

by giovannibilgin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Report | Print
Feb 03, 2022 -

Norm Reeves Ford Superstore responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

February 01, 2022

Your team was helpful and took care of my requests. Additionally, your rep provided information about my questions from the owners manual. More

by saavilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Papadatos
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Feb 02, 2022 -

Norm Reeves Ford Superstore responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

January 28, 2022

Just so happy with Norm Reeves service Jan 2022. Its where I had bought my Certified Preowned Escape Titanium 6 years ago. Now has 49k and runs like new thanks to the Service manager and thier team. Y More

by Adcvideo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Report | Print
Jan 31, 2022 -

Norm Reeves Ford Superstore responded

Your wonderful feedback and rating mean a lot to us. Take care!

January 27, 2022

I've been dealing with this ford dealer for many years and have always had confidence in their workmanship. I would recommend any Ford owner to consider them for any services More

by pluckerdidi771@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yebbara
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Jan 27, 2022 -

Norm Reeves Ford Superstore responded

We appreciate your business and support over the years, thank you for always choosing Norm Reeves Ford!

January 27, 2022

Service writer Ivan was excellent. Kept me ousted during service. Waiting & restrooms Immacukate. Good exoerience More

by bvalencia5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan
Report | Print
Jan 27, 2022 -

Norm Reeves Ford Superstore responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

January 27, 2022

Norm Reeves Ford provides excellent customer service while servicing your vehicle. Many thanks to my service provider, Ivan Cruz. More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Cruz
Report | Print
Jan 27, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the kind words and 5-star rating, Chuck! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

January 27, 2022

Rafael was extremely helpful with issues we had with our car. Very friendly and knowledgeable More

by Gayle Hary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales
Report | Print
Jan 27, 2022 -

Norm Reeves Ford Superstore responded

We're thrilled to hear it, thank you for the fantastic feedback on Rafael!

January 25, 2022

Good fast service. Was happy with their timing. Wish I had more discount on the services More

by Georgina Alfaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jan 27, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the 5-star rating and review, Georgina!

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