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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,226 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,226 Reviews of Norm Reeves Ford Superstore

April 18, 2021

Made everything very convenient for me & my pregnant wife. Did 80% of our process over the phone in order the save time from being stuck in there all day. This is our go to dealership from now on and ev More

by Rangel28luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rosales, Daniel Rosales
Apr 20, 2021 -

Norm Reeves Ford Superstore responded

We are very happy to have provided you with such a positive experience when buying your car with us! Congrats to you and your wife and enjoy the new ride!

April 18, 2021

Israel was friendly, knowledgeable, and helpful. Hugo was also great. Such a pleasure to do business with. Everyone at the dealership was friendly and easy to work with. I recommend this dealership to More

by annissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo, Israel Rolon
Apr 20, 2021 -

Norm Reeves Ford Superstore responded

We are pleased to hear that you had an excellent experience with our team. Thank you for the 5-star recommendation, and congrats on the new ride!

April 18, 2021

Tim was great! Awesome communication, felt well taken care of. Transparent and friendly service. I was able to make an appointment a day in advanced no problem . More

by J_aldava
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Timothy O’neil
Apr 20, 2021 -

Norm Reeves Ford Superstore responded

Thank you for the positive feedback on Tim and our service! We hope we can be of help to you again. Take care!

April 18, 2021

Very Happy with our purchase... Jason was a great help... I would recommend him if your looking for a great deal... Thank you so much More

by Atoro0505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Paez
Apr 20, 2021 -

Norm Reeves Ford Superstore responded

Congrats on your purchase! We appreciate the positive feedback and 5-star rating on Jason, thanks for sharing!

April 17, 2021

Really good attention from everyone and I a so happy with my FH2 Ranger that I purchased and I am so pleased overall thanks FORD REEVES More

by Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Vanden Akker, Manny Sandoval
Apr 20, 2021 -

Norm Reeves Ford Superstore responded

Thank you for the 5-star review, Martin, and congrats on the FH2 Ranger!

April 16, 2021

Had A great experience working with this dealership very friendly felt very comfortable no pressure thank you so much. George was great to work with. Thank God I found it good people to work with More

by nhrapro1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez, John Kang, Traci Goodrich , George Contakos , Colleen Delbonifro
Apr 16, 2021 -

Norm Reeves Ford Superstore responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

April 16, 2021

Mr Joseph Calderon is a very promising Sales person. Down to earth and very knowledgeable and helpful without delay. Thank you for your 🙏🙏 help. MD More

by juffeitsd97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Mendez, Joseph Calderon
Apr 16, 2021 -

Norm Reeves Ford Superstore responded

Thank you for the positive feedback and rating, we love to hear it! Take care!

April 14, 2021

Excelent customer service from Jose Torres. I want to thank him for completing my car service on time as promesing. He is always able to help customers. More

by Francisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Apr 14, 2021 -

Norm Reeves Ford Superstore responded

We appreciate the lovely feedback on Jose, Francisco. Thanks for sharing your experiences and we're thankful for the 5-star rating on our services. Until next time, take care!

April 13, 2021

Excellent customer service and fast finance dept. we love our car! Israel is very friendly, knowledgeable and respectful. John in finance took time to explain everything and was very patient. Would definitel More

by Michelle.E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kang, Israel Rolon
Apr 14, 2021 -

Norm Reeves Ford Superstore responded

Congrats on your new vehicle, Michelle! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

April 12, 2021

Friendly soft sell approach addressing my needs was instantly appealing. Ability to drive off lot for test drive to my home was over the top. More

by Linda_e_eason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kang, Israel Rolon
Apr 12, 2021 -

Norm Reeves Ford Superstore responded

Linda, thank you for the 5-stars and taking the time to share about your experience with us!

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