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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
10,265 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 10,265 reviews
October 17, 2024
Very nice & kind Very helpful to the client thank you so much Ms Christy I’m so glad that you are my agenct so much Ms Christy I’m so glad that you are my agenct More
by Famm13
Employees Worked With
October 17, 2024
Hospitality was not very inviting. The agent that was assisting me seemed like she didn’t want to be there. I’ve had good experiences in the past with other agents. The agent that was assisting me seemed like she didn’t want to be there. I’ve had good experiences in the past with other agents. More
by emilsal
Verified CustomerEmployees Worked With
October 17, 2024
Very kind and friendly people, they are there to assist you the moment you walk in you the moment you walk in More
by Talaveraguadalupe95
Employees Worked With
October 16, 2024
Julie is the best, professional and very meticulous . The best part is she is consistent The best part is she is consistent More
by Carlmae
Employees Worked With
October 16, 2024
Horrible experience once again with Donald. To start I received an email with a coupon for oil change and a link to schedule an appointment and when I try to schedule on line it’s impossible. I To start I received an email with a coupon for oil change and a link to schedule an appointment and when I try to schedule on line it’s impossible. I figured the system was down so I decided to chat and ask for an appointment. I received a call the next day which I missed but they left a name and number to return the call. I called and got a voicemail in which I left a message asking for the desired day and time I wanted an appointment for oil change. Never got a call back. So I called the next day and of course it was an automated service that was so frustrating to deal with because it would get the wrong information I was was telling it. Finally get to the oil change and Donald refuses to use the coupon. We insisted and he said no I already made the invoice. We asked if he can redo it and he said no. What good are the coupons if we can’t use them. He was also rude to the guy after me but after arguing he took his coupon. I don’t know if it was because he was a male but he said no to us. This situation was even made worse when the following Friday I took my other car to get survive next door and they were great!!! The person was very nice polite pleasant and helpful. And I have to deal with this time and time again with Penske. I’ve been going there for over 10 years and never had a problem but the last few times Donald helps me it’s a very unpleasant experience. More
by VERONICAVALA
Employees Worked With
Donald
October 16, 2024
Friendly service and reasonable time for maintenance. Love it when I get coupons in the mail. Love it when I get coupons in the mail. More
by rosielpz
Employees Worked With
October 16, 2024
It is a wonderful place to buy a car good people and staff I would recommend it staff I would recommend it More
by velazquezgisela133
Employees Worked With
