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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.6
8,302 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,302 reviews

December 18, 2023

I had a great experience with norm reeves and the staff they took care of me and my car More

by dzavala92
Recommend Dealer
Yes
Employees Worked With
Julie
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing Norm Reeves for your automotive needs! We're thrilled to hear you had a great experience with our staff. If you ever need assistance in the future, don't hesitate to reach out. Safe travels!

Helpful
December 18, 2023

All my car needs were met All my car needs were met, Trevor is very experienced with my cars maintenance history. More

by alethia.foster74
Recommend Dealer
Yes
Employees Worked With
Trevor
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience! We're delighted to hear that Trevor provided excellent service and addressed all your car needs. We appreciate your trust in our dealership.

Helpful
December 18, 2023

Fast service and friendly people Javier is kind and explain it well how the service goes, and he will guide you through on what will they so on the service. More

by Sheicue730
Recommend Dealer
Yes
Employees Worked With
Javier Pena
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Javier provided you with fast and friendly service, along with clear explanations. We appreciate your trust in our dealership and look forward to serving you again in the future. Safe travels!

Helpful
December 18, 2023

Pedro S. Did an excellent job of assisting me in buying my first car! Everything flowed organically and made the whole experience very easy. More

by alexis92
Recommend Dealer
Yes
Employees Worked With
Pedro Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, Pedro! We're thrilled to hear that your first car-buying experience with us was seamless. We appreciate your kind words and look forward to serving you in the future. Safe travels!

Helpful
December 18, 2023

complicated but very helpful. It was a great but very time consuming experience. However, the service everyone provided for me was amazing and extremely helpful, I'm happy. More

by anggiadaiva18
Recommend Dealer
Yes
Employees Worked With
Ignacio Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ignacio Padilla
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We appreciate your feedback and are delighted to hear that our team provided amazing and helpful service. We're here for you whenever you need assistance. Safe travels!

Helpful
December 18, 2023

Good customer service Great customer service Attention to detail and friendly interaction Overall experience was very positive Excellent work More

by redj730
Recommend Dealer
Yes
Employees Worked With
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Garduno
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. It's our pleasure to provide excellent customer service and attention to detail. We look forward to serving you again in the future!

Helpful
December 18, 2023

Plenty of seating for those that wait. Manny Sanchez was the person that assisted me & I rate him a 5 for excellent. Plenty of seating for those that wait & vending machines for snacks. Ea More

by Myhouse911
Recommend Dealer
Yes
Employees Worked With
I forgot his name but he was definitely detailed & kept me posted.
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience! We're delighted to hear Manny provided excellent service. We appreciate your feedback and look forward to serving you efficiently in the future. Safe travels!

Helpful
December 18, 2023

A very easy and pleasant experience! I never felt pressured. The sales and finance team were great in helping us find the best vehicle. More

by goldenspec007
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Magana
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that your experience with our team was easy and pleasant. Enjoy your new vehicle, and if you ever need anything, we're here for you!

Helpful
December 18, 2023

Very nice Very comfortable wonderful people and very good mechanics. Lovely place to have my car service More

by ejohnson31
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team and services. It's always a pleasure to serve you, and we look forward to continuing to meet your automotive needs.

Helpful
December 18, 2023

Great service at Norm Reeves. Second new car I purchase and both times I received great customer service. Jose was very helpful and answered all my questions with great knowledg More

by Maggie
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing Norm Reeves for your second new car purchase! We're thrilled to hear about your positive experiences and appreciate your kind words about Jose's excellent customer service. We look forward to serving you again in the future.

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