Back

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,354 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Contact Dealership

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 10,354 reviews

October 04, 2024

Meisam is rock sale man he is super helpful honest and trustable. He always responsible and responds me if i have any question and issue. I really appreciated his help . Wish Meisam best luck for his c More

by firoozehkam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! We're glad you had a great experience, and we look forward to welcoming you back.

October 04, 2024

This is third time I tried to fill this review out and it keeps kicking me back to the first page you really don't care about you customer and there opinion I am very disappointed with the service center and More

by jm__cn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Servic center
Oct 07, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback. We would like to discuss your recent visit so that we can learn more about it. Please contact us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 04, 2024

They has great variety of collections. Mr Hossain Ahamed, he’s a nice guy and provided me lots of information and choice which helps me to get a car with good price and great value. More

by s3235577295
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re grateful for your 5-star review! We enjoyed serving you and look forward to helping you again.

October 04, 2024

Customer is not their priority. Dealer needs come before the costumers need. No empathy, the objective is dealer satisfaction not costumer satisfaction. More

by juancmarroquinsew33000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Oct 07, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are saddened to hear about your experience with us, as it doesn't sound like the kind of customer experience we aim to provide. Please contact us so that we can learn more about your recent visit to our dealership. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 04, 2024

I was great to have Neal Abolssedgh help me. Great sales person, not pushy at all allowing you to really make the decisions. More

by alex.diaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star rating! It was a pleasure assisting you, and we hope to see you again soon.

October 04, 2024

Brian is always helpful and efficient. I greatly appreciate him and his friendly helpfulness. LOL More

by pixicruizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Salas 5 stars
Oct 07, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so grateful for your feedback! Thank you for the 5-star rating, and we’ll be here whenever you need us.

October 04, 2024

Very good staff and understanding I rate them 10/10 looking forward to deal with them again More

by syedsalamanali11983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your excellent review! We're pleased to hear everything went smoothly. Come back and see us anytime!

October 04, 2024

It’s a nice place and clean environment. I like how quick they had assisted me. More

by stephanycampos939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano
Oct 07, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent rating! We're happy to hear we met your expectations. Please visit us anytime.

October 04, 2024

Friendly people good service always on time with my car very very please with it More

by Mingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Ortiz , Michael barr
Oct 07, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the excellent rating! We're so happy you enjoyed your visit. Please reach out if you need anything in the future.

October 04, 2024

I was given a loaner that broke down on me and when I emailed the advisor I was ignored. i need a reimbursement for the uber and lost work hours. More

by tracyrparra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thanh Sabatier
Oct 07, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Tracy, We are sorry to hear about the inconvenience with your loaner car and understand your frustrations with the situation. Please contact us at a time that works for you so that we can discuss the issue further. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

...
131
...