Back

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,352 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Contact Dealership

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 10,352 reviews

October 03, 2024

Michael Vazquez is very professional and cares about his customers. It is my personal opinion that Michael Vazquez makes the dealership excel in customer service. More

by nghungng
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Vazquez
Oct 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled with your 5-star review! Please visit us again for any of your car needs.

October 03, 2024

Service was great. I have always trusted Honda with my service and car dealership. Peace More

by Dre Day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Atienzo
Oct 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

It’s fantastic to hear you had a 5-star experience! We’re always happy to help, so feel free to reach out.

October 03, 2024

I like the last one that took care of the service for me . He reported me as what happened and what to expect. More

by sirivan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star rating made our day! We’re here for you whenever you need us.

October 03, 2024

Your service sucks I took my car to get an oil change and they forgot put the oil cap and it made a mess and when I took it back to get cleaned they left it a mess again from the over spray More

by Jaime
Recommend Dealer
No
Employees Worked With
Javier Peña
Oct 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi Jaime, we're saddened to hear about your experience at our service center. We'd like to hear more about your visit at a time that works for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 03, 2024

Quick and easy. Service was friendly and Thanh was great. Car was delivered earlier than expected More

by Teptep
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh
Oct 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind review! We're here whenever you need us, so don’t hesitate to reach out.

October 03, 2024

I returned to your dealership for the customer service and attention to detail I received from Samantha. I was also pleasantly surprised by my experience with your finance team as the previous time it was More

by NM
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samantha Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the perfect score! It was our pleasure serving you—come back and see us soon!

October 03, 2024

It was okay. It was my first time here. The staff was nice and worked fast. Quoted 2 hours and ended up being 3 1/2 hrs which was fine. I was given an update with More

by albertjc997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Santana
Oct 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to leave your feedback! We hope to see you again and provide 5-star service.

October 03, 2024

I recently had the pleasure of working with Avery and I couldn’t be more satisfied with the experience. From the moment I walked in, Avery was professional, attentive, and genuinely committed to helping me More

by R. Estrada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avery
Oct 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the wonderful rating! We’re delighted to have earned your trust, and we look forward to seeing you again.

October 03, 2024

It was beneficial and friendly, making purchasing my new vehicle enjoyable. Thank you for your assistance. More

by vonzell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave us a 5-star rating! We look forward to serving you again.

October 03, 2024

Had a great experience! Love my car :) And any questions I had they were super quick to respond ! More

by Vanessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the perfect rating! We truly value your business and are here whenever you need us.

...
133
...